Ed Martin Buick GMC - Service Center
Carmel, IN
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57 Reviews of Ed Martin Buick GMC - Service Center
excellent It was an excellent experience that I will share with everyone who is looking for good customer service. Execellent,excellent, to all who are concern It was an excellent experience that I will share with everyone who is looking for good customer service. Execellent,excellent, to all who are concerned. More
Oil Change The oil change and recall repair went smoothly. Staff was very professional; I also like the waiting area: very clean, comfortable and my wait was n The oil change and recall repair went smoothly. Staff was very professional; I also like the waiting area: very clean, comfortable and my wait was not very long. More
Satisfied Customer They are nice and Efficient. Amy is really nice and helpful. I would recommend this dealership to a friend. Nice job on the oil change. They are nice and Efficient. Amy is really nice and helpful. I would recommend this dealership to a friend. Nice job on the oil change. More
Recall fix The repair took less than 30 mins. and everyone was very cordial; one to two hours had been the projected wait time, so they were efficient this day a The repair took less than 30 mins. and everyone was very cordial; one to two hours had been the projected wait time, so they were efficient this day as always. More
great service I always have a good experience when I go there. They are don when they say they will be and the service is great. Very good at what they do. I always have a good experience when I go there. They are don when they say they will be and the service is great. Very good at what they do. More
had to make two visits to get issue resolved Service staff was very cordial and friendly. Listened to the problem, put me in a loaner and I was more than happy with their readiness to help. P Service staff was very cordial and friendly. Listened to the problem, put me in a loaner and I was more than happy with their readiness to help. Picked the vehicle up after three days in shop and readily had a problem the minute I turned right out of the service bay. I made another right turn right back into the service bay. They put me in the loaner again and again the service staff was more than apologetic and promised to get to the bottom of the problem. I feel that if someone had driven the car they would have known that there was still an issue. Was told they bled the brakes again and all was fine. I feel it should have been fine before they called me to pick up the vehicle. More
Long time customer Got a call from the service department worried they hadn't seen my car in a while. Invited me in for a FREE oil change and rotation! Who does this?! Got a call from the service department worried they hadn't seen my car in a while. Invited me in for a FREE oil change and rotation! Who does this?!! Ed Martin, that's who! More
Pleasant This dealer was no non-sense in taking care of my problem. The service associate was professional and courteous. I was taken care of in a timely manne This dealer was no non-sense in taking care of my problem. The service associate was professional and courteous. I was taken care of in a timely manner. More
oil change just got a oil change tire rotation and my car had a recall that was also taken care of. the recall was just a sticker I believe. just got a oil change tire rotation and my car had a recall that was also taken care of. the recall was just a sticker I believe. More
Excellent customer service Everyone at Ed Martin Buick was great to work with. Customer service was excellent. Would highly recommend them. The service area (where you wait on y Everyone at Ed Martin Buick was great to work with. Customer service was excellent. Would highly recommend them. The service area (where you wait on your repair) was very nice. More