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Ed Martin Chevrolet Cadillac
Anderson, IN
366 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 366 reviews
October 26, 2019
Highly Recommend Riley was very professional and knowledgeable. He went above and beyond to provide excellent customer service, including offering to handle returning Riley was very professional and knowledgeable. He went above and beyond to provide excellent customer service, including offering to handle returning our rental car. I highly recommend doing business with him! More
by Mary
Employees Worked With
July 28, 2019
Classic bait and switch Negotiated by phone with Bryce Benefielon at 2:13 PM on a 2015 Silverado 1500 High Country with 201,589 miles. He had to talk to his manager but calls Negotiated by phone with Bryce Benefielon at 2:13 PM on a 2015 Silverado 1500 High Country with 201,589 miles. He had to talk to his manager but calls me back at 2:45 PM and lets me know that they can sell the truck for $17,900, plus whatever the trade value of my truck was. I said great, and we set up a time at noon the next day. I let him know that I will call him if anything changes. Woke up that morning and decided not to take my truck, as we are dealing with a hit and run and didn't want to get rid of the truck before its finalized I packed the kids in our car at 6am CST and took the 4 hour drive to the dealership, arriving just before 11am EST. Upon arrival and after the test drive, we were informed by Bryce that a guy in Arizona is thinking about buying the truck and has offered the dealership $18,900. After some back and forth with the salesman, he said the lowest they could go is $18,600. Something tells me that there is no "guy in Arizona" and the entire thing was to draw me into the dealership thinking that I wouldn't change my mind over $700 after driving for 4 hours. I'm calling and sending emails to GM corporate, the Federal Trade Commission, and the Indiana Attorney General's office tomorrow morning letting them know about this dealerships fraudulent practices. More
by Rockdogg86
Employees Worked With
Bryce Benefielon
July 11, 2019
Low Key, Easy Transaction Brian was low key and easy going. We got the transaction done quickly and at agreed upon price. Was very helpful regarding CPO benefits vs. other wa Brian was low key and easy going. We got the transaction done quickly and at agreed upon price. Was very helpful regarding CPO benefits vs. other warranty options. Bought a used XTS with low miles that was priced better than anything similar in central Indiana. Enjoying the vehicle and would go back to this location/salesperson again. More
by RBIndy
Employees Worked With
April 09, 2019
Excellent customer experience I had an excellent experience with Riley. He greeted me upon entering the showroom, was very helpful in all steps of the buying process and made sure I had an excellent experience with Riley. He greeted me upon entering the showroom, was very helpful in all steps of the buying process and made sure all of my questions were answered. Riley is vert friendly, professional and a pleasure to work with. I would recommend Riley and Ed Martin to anyone looking to make a vehicle purchase. More
by Steve
Employees Worked With
April 01, 2019
Started off rocky but ended better than we hoped. We just bought our car 2 weeks ago. We went in to the Nissan dealership first and had a horrible experience. We followed that directly by going to the We just bought our car 2 weeks ago. We went in to the Nissan dealership first and had a horrible experience. We followed that directly by going to the Chevrolet dealership. There we were greeted by Alex and within 30 mins we had agreed on a price and were writing the check. An hour after that we drove away in a new vehicle. Alex made every step of the car buying process easy. I would recommend him and Ed Martin Chevrolet for anyones car buying needs. Alex has gone above and beyond since our purchase with making sure our needs have been met. More
by Dani86
Employees Worked With
Alex Witham
February 22, 2019
Wasted time and trip We wasted our time and trip to deal with these arrogant xxxxxxxx. The very first salesman to greet us, Brant Bramwell was the most degrading, arrogan We wasted our time and trip to deal with these arrogant xxxxxxxx. The very first salesman to greet us, Brant Bramwell was the most degrading, arrogant xxxxxxx of a salesman I have EVER come across!!! He did not like me doing a very, very simple inspection of the engine compartment. I got cussed at a few times and degraded for supposedly not fastening the radiator cap back down correctly. The guy flipped like a light switch! Beware!!! Brian was the next to show up and all seemed to be going good until it came time for a test drive. We were told if we couldn't pay their asking price, then we were wasting our time and not welcome for a test drive. We were determined to make a purchase, and were definitely going to until we received his phone call during the test drive and asked "what was taking so long, we have another customer here waiting to pay the asking price". I would never go back to that xxxx hole!!!! More
by Jeremy B
February 18, 2019
working relations It was a very good experience working with Riley, as he was very helpful and listened to our concerns, and it was a great time buying our new truck. It was a very good experience working with Riley, as he was very helpful and listened to our concerns, and it was a great time buying our new truck. More
by rubyd
Employees Worked With
January 30, 2019
Stuff John was very helpful and courteous on a busy day. Polite and good to talk with and was knowledgeable of the vehicle and its features, John was very helpful and courteous on a busy day. Polite and good to talk with and was knowledgeable of the vehicle and its features, More
by nitnub
Employees Worked With
December 09, 2018
Made the buying process super easy! Kyle did everything he could do to get me into a new truck that day. He checked for every rebate that I could get and made sure I was happy with every Kyle did everything he could do to get me into a new truck that day. He checked for every rebate that I could get and made sure I was happy with everything before even starting paperwork. I had a problem with the bank and Kyle dropped everything he was doing to make sure I could sign the new papers and make sure I was happy when I walked out. More
by Msmith
Employees Worked With
Kyle Johnson
October 08, 2018
Excellent When in today and turned in my 2016 Cruz no problem and walked out with a 2018 silverado thanks to the excellent and professional service would recomm When in today and turned in my 2016 Cruz no problem and walked out with a 2018 silverado thanks to the excellent and professional service would recommend any and everyone More
by Truckguy
Employees Worked With
Alex Witham
