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Ed Martin Chrysler Dodge Jeep Ram

4.2

7 Lifetime Reviews

2109 East 53rd Street, Anderson, Indiana 46013
Call (765) 642-4500

7 Reviews of Ed Martin Chrysler Dodge Jeep Ram

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October 14, 2018

"Well done"

- Jmag92

Bought my Challenger back in February and the team found a way to make everything work on the numbers. Mike also took care of my lease turn in and ensured I was satisfied with my new ride. He did not recommend a test drive until we had a deal figured out, which is unusual and appreciated. Thanks!

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Recommend Dealer
Yes
Employees Worked With
Mike Henderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 29, 2018

"Dismissive General Manager "

- Cjay 76

Advice from JCC, work out with EM. Talked to Brain once , he doesn’t return calls & MIA for 3 hrs. rest of time. Returned home.

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Recommend Dealer
No
Employees Worked With
Randy White
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brian Burke
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kevin Frazier
2.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Not sure, saleman & F&I
August 15, 2018

"Really Good Experience "

- Chad

Mike did a very good job in providing information to me, but not being pushy. He was accommodating and friendly, which is sometimes difficult to find while car shopping. The bottom line is that he made the process easy, and more importantly enjoyable - which is what purchasing a new car should be. Thanks, Mike.

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Recommend Dealer
Yes
Employees Worked With
Mike Henderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 13, 2018

"Nearly cheated by the service department"

- jonathan_reed

I took our van in last year for an ac issue. They told me it wasn't covered by my warranty and needed a new HVAC system for 1k. It was near the end of the summer so we waited. We called this year to verify it couldn't be an obscure recall we found for a "blend actuator". They said, "No, it was definitely the HVAC". I ordered the part and had a friend's shop change it anyway because it was a simple change. That was all that was wrong. We spent a lot of time driving a vehicle with no AC because they quite possibly were trying to get me to pay 1k instead of a cheap fix. They were kind enough to reimburse me for the money I paid the other shop to fix it which I truly did appreciate. However, this made me question if I should always get 2nd opinions before I have them repair a vehicle.

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Recommend Dealer
No
Employees Worked With
Kevin Frazier
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 12, 2018

"Honest/Genuine"

- AlexGirl

Mr Burke is among the most honest and genuine people I have encountered. He was straight forward straight forward and patient. would recommend to anyone.

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Recommend Dealer
Yes
Employees Worked With
Brian Burke
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 26, 2018

"Most of the transaction took place online and over the phone"

- Ellen Nevada Worth

My salesman, John Goodpaster, made the entire process fast, easy, and painless. I was so glad that I didn't have to spend countless hours at the dealership. I was able to send pictures and other needed information via text as to the cars that I wanted to trade in. I then found the car that I wanted to purchase on-line. John was able to put the entire deal together and relay that information to me before I arrived at the dealership. When I arrived at the dealership I was able to test drive the car and then meet with someone in the business office to complete the transaction. All in all the process at the dealership took less than an hour. I love this way to purchase a car. The next time that I purchase a car I will return to John Goodpaster at Ed Martin. Thanks John

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Recommend Dealer
Yes
Employees Worked With
John Goodpaster
September 29, 2016

"Made the deal on line a time saver for busy people."

- viperjim

Jeremy Greer our salesman started and completed my purchase of a new 300C and I never left the house. After negotiations went to the dealership test drove our new car and 15 minutes later finished the paper work. No wasted time or playing the shell game back and forth. One experience I can relate that most dealers won't go the distance like Jeremy done for us and appreciate his progressive thinking. Last year bought a new Journey and Jeremy did the same for us. Ed Martin both times gave us more for trade than any other dealer in Indiana. I recommend both Jeremy and Ed Martin for their progressive business practices.

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Recommend Dealer
Yes
Employees Worked With
Jeremy Greer
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