Ed Martin Toyota

CP was great!! Great overall experience - easy to deal with, no pressuring, and very friendly!! I will definitely be back in 300k miles to get my next 4Runner... Thanks CP!! with, no pressuring, and very friendly!! I will definitely be back in 300k miles to get my next 4Runner... Thanks CP!! More

Ashlyn did a great job of listening to what I wanted and needed to get the right deal on the car I wanted. I look forward to having the car worked on when needed. Sam Smith was very helpful explaining all t needed to get the right deal on the car I wanted. I look forward to having the car worked on when needed. Sam Smith was very helpful explaining all the paperwork that was done. More

I live out of state and was inquiring about a vehicle so I had some questions and Neal was very quick to respond to them all and sent me a video to go over details of the vehicle. Neal held the vehicle unti I had some questions and Neal was very quick to respond to them all and sent me a video to go over details of the vehicle. Neal held the vehicle until I got there so no possibility of it being sold while I was on my way. It was great to meet Neal, easy to talk to, great personality, no pressure and took care of my requests. I would recommend Neal to anyone and if I’m ever in the market again I would make the long drive again. More

Brenda Justak and the rest of the staff at Ken Martin Toyota are a pleasure to work with. The staff at Ken Martin Toyota did an excellent job keeping us informed at all times on our purchase of a 2021 T Toyota are a pleasure to work with. The staff at Ken Martin Toyota did an excellent job keeping us informed at all times on our purchase of a 2021 Toyota Sienna Hybrid. We live in Tennessee but got a better deal at Ken Martin Toyota in Indiana. The van was delivered ahead of schedule. Thanks again Brenda Justak for a smooth buying experience! More

This is my second transaction w/Sky & dealership for leasing. Had not leased prior. Sky made it simple and easy. The service dept has been on point during the service contract for the first vehicle leasing. Had not leased prior. Sky made it simple and easy. The service dept has been on point during the service contract for the first vehicle also. Kudos to all involved and thank you More

I feel that Sam in the new car sales was good at his job and attentive our needs. When push came to shove of course he was not the final say in the bargaining process. Also feel he could have tried to be and attentive our needs. When push came to shove of course he was not the final say in the bargaining process. Also feel he could have tried to be more educated as some of the new tricks being used on the new Corolla Hybrids. More

This is our fourth vehicle from Toyota and Neal Graham has always been our sales guy. It’s always a great experience when we come to trade and we will continue to use Toyota and Neal for future purchases has always been our sales guy. It’s always a great experience when we come to trade and we will continue to use Toyota and Neal for future purchases. More

The friendly staff at Ed Martin Toyota helped us to find our new Camry at the lowest price. We will gladly recommend this dealership to anyone looking to buy a car. In addition, every person we dealt with our new Camry at the lowest price. We will gladly recommend this dealership to anyone looking to buy a car. In addition, every person we dealt with--from Pete and Stephany in sales to Sam in finance--made the experience as easy as possible. They all clearly enjoy the work they do so well. Many thanks to your great team! More

The hours that Ed Martin’s dealership was open made it difficult to purchase a vehicle from this dealership. Working most days until 5 on and two days a week until 7 pm, and with other life obligations t difficult to purchase a vehicle from this dealership. Working most days until 5 on and two days a week until 7 pm, and with other life obligations this didn’t leave many days to work with the sales people at Ed Martin. Knowing that in the US it is common to work until 5:00 I think it would be helpful for the customers if Ed Martin had one or two evenings a week where they offered later hours available for customers. To address the financing score, Tony was high pressure with the sale of an extended warranty. His reaction when I turned down the initial offer I felt was surprising and quite frankly over the top and caught me off guard. It was a strong reaction and I think he may have even caught himself off guard. He continues to push for a lengthy amount of time several different extended warranty packages and when I declined acted upset and as if he couldn’t believe it and explained that the electrical system on the RAV is what needs to be covered. I was about to walk away from the entire sale because I was so upset by the experience and angry that I had to say no as many times as I did and yet continue to be presented with yet another offer. In the end, he presented me with what I was told was the lowest offer that he was only allowed to do three times per month and it was at cost to the dealership. I did end up purchasing this plan and have my regrets today. Other than the hours and my experience with the financing, my salesperson , John, was professional and friendly and did a great job showing me the new options in the vehicle. I’m happy with my purchase. More

I had a pre-approved credit, they made me lose half a day and they did not help me, I had to call my financier and manage everything, after having the final approval, installments, monthly payments and time, and they did not help me, I had to call my financier and manage everything, after having the final approval, installments, monthly payments and time, at that moment the seller showed interest, even He called me to ask me to leave the purchase for the next day .... I told him that a person referred me and he did not give me the checkbook to send him the voucher for referring me to Toyota. Alicia Taylor's office, the most filthy, with a dog inside, the signing table dirty with dog paw marks, the worst experience I have ever had ... and my son is afraid of dogs, it was disgusting More