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Ed Morse Bayview Cadillac

Ft Lauderdale, FL

4.8
408 Reviews
Your Cadillac dealer - located in Fort Lauderdale, FL. selling new and used cars. Excellent auto repair services for your vehicle! Check our website for valuable coupons www.bayviewcadillacservice.com
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1240 North Federal Highway

Ft Lauderdale, FL

33304

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Showing 408 reviews

August 29, 2026

Been customer for over 20 years always excellent service Charles is a great service representative More

by embianco1119
Recommend Dealer
Yes
Employees Worked With
Charles
Aug 31, 2026 -

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review and for being a loyal customer for more than 20 years! We’re delighted to hear Charles continues to provide the excellent service you’ve come to expect. We sincerely appreciate your longstanding trust in Ed Morse Bayview Cadillac! Ed Morse Corporate Offices.

August 29, 2026

Had a tire issue, she told me that 2 tires needed replaced from damage. Barbra sent a photo of both tires which I noticed one was not even my car. Then told me my coolant was empty, which she did hav More

by Millerct76
Recommend Dealer
No
Employees Worked With
Barbra
Aug 31, 2026 -

Ed Morse Bayview Cadillac responded

We’re sorry to hear about your concerns regarding your recent service experience. We strive to provide clear communication and thorough service throughout every visit, and we have shared your feedback with our management team. We would appreciate the opportunity to look into this further. Please reach out to our Service Director, Trish Parks, at TrishParks@edmorse.com. Ed Morse Corporate Offices.

August 29, 2026

Always good service. Always friendly. Great dealership. I'm busy at work so that's all I have for now, thanks. More

by Trent H.
Recommend Dealer
Yes
Aug 31, 2026 -

Ed Morse Bayview Cadillac responded

Trent, thank you for the 5-star review! We’re glad you can consistently count on our team for friendly, quality service. We appreciate your continued support of Ed Morse Bayview Cadillac and look forward to assisting you again! Ed Morse Corporate Offices.

August 28, 2026

Great and attentive people. Answered all my questions and great customer service Punctual, reliable, and personable More

by Claud88
Recommend Dealer
Yes
Employees Worked With
Jorge Domínguez and Anthony Haywood
Aug 31, 2026 -

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re pleased to hear Jorge Domínguez and Anthony Haywood provided attentive, personable service and were able to answer all of your questions. We appreciate you choosing Ed Morse Bayview Cadillac! Ed Morse Corporate Offices.

August 28, 2026

My issue was resolved. Barbara saw it through the entire process and kept me informed. Every employee I saw was friendly. They greeted me and asked if there was anything I More

by anndunlevy
Recommend Dealer
Yes
Employees Worked With
Barbara service advisor
Aug 31, 2026 -

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re glad Barbara kept you informed throughout the process and helped see your concerns through to a resolution. It’s also wonderful to hear our entire Ed Morse Bayview Cadillac team made you feel welcomed and well cared for. Ed Morse Corporate Offices.

August 28, 2026

I always take my car to Bayview no matter what this is our fourth car More

by dorothyc221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Barratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review and for continuing to trust Ed Morse Bayview Cadillac with your vehicles! We’re grateful to have earned your loyalty through four vehicles and appreciate your continued confidence in Charles and our team. Ed Morse Corporate Offices.

August 28, 2026

I always have a wonderful customer experience at Ed Morse Bayview Cadillac Service Department, Charles is the best. More

by Ruthlynch62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Barratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re delighted to hear you consistently have a wonderful experience with Charles and our service team. We truly appreciate your continued trust in Ed Morse Bayview Cadillac! Ed Morse Corporate Offices.

August 28, 2026

Fudged the service paperwork to hide 30+ days out-of-service. Unethical dealer shielding the factory. Avoid them. More

by mikecombs66
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Gendler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trish Parks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dealership management
August 28, 2026

Excellent, friendly service. Barbara is always helpful, professional, courteous, and just awesome at her job! More

by Lisamills77
Recommend Dealer
Yes
Employees Worked With
Barbara
Aug 28, 2026 -

Lisamills77 responded

Getting your car serviced at Bayview is always a breeze! Barbara and the entire service department are friendly and helpful, Nicest dealership I have ever been to.

Aug 31, 2026 -

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re delighted to hear Barbara continues to provide friendly, professional, and helpful service. We appreciate your kind words about Barbara and the entire service team at Ed Morse Bayview Cadillac! Ed Morse Corporate Offices.

August 27, 2026

Charles has worked with us for four years and he gives the best service ever. He make sure our cars are taken care of well. More

by dlsloate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Barratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles in the service department
Aug 31, 2026 -

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review and for trusting Charles with your vehicles over the past four years! We’re thrilled to hear he consistently provides excellent service and takes great care of your vehicles. We truly appreciate your continued loyalty to Ed Morse Bayview Cadillac! Ed Morse Corporate Offices.