Ed Morse Cadillac Tampa

3rd. Whichever purchase I just purchased a 2019 Cadillac Escalade. This is the third vehicle I’ve purchased from Ed morris. Every time I’ve gone in I’ve been very pleased. I I just purchased a 2019 Cadillac Escalade. This is the third vehicle I’ve purchased from Ed morris. Every time I’ve gone in I’ve been very pleased. I highly recommend them More

Great experience We went to this dealership looking for a particulier model of Cadillac (2012 CTS-V) that I knew they had in stock from searching online. I was put in We went to this dealership looking for a particulier model of Cadillac (2012 CTS-V) that I knew they had in stock from searching online. I was put in touch with salesman Anthony Hyde and set up a test drive on a Saturday evening after flying in from an out of town trip. The car was in excellent condition with one issue that we noticed after test driving. The issued was solved early the next week by the service team and we returned for another test drive, the vehicle performed as it should so we ended up purchasing the car. The whole experience was stressless and we felt very comfortable with the entire encounter, we would not hesitate to return to the dealership if the need to purchase another Cadillac occurred. More

Cudos to Ed Morse Caddillac, and particularly Robert Denton. As a long time NYC businessman, I am accustomed to a level of service yet to have been demonstrated in Florida, with the exception of this perfectly s As a long time NYC businessman, I am accustomed to a level of service yet to have been demonstrated in Florida, with the exception of this perfectly seamless buying experience with this singular dealership. Mr. Denton "quarterbacked" the entire buying experience, ensuring that all needs were anticipated and met, maintaining the "NYC" expertise that oftentimes sets so many apart, particularly in the automotive industry. It is my sincerest pleasure in writing this candid review; indeed, as of my personal experience, I will be purchasing a vehicle for my daughter as well. Nothing works as well as customer need satisfaction, and recognition of a job done well. In my opinion, unsurpassed customer service if seeking auto expertise in Florida. It was additionally wonderful to have worked initially with April, who like myself hails from NYC. Wonderfully pleasant and helpful; both individuals are a superb representation of Ed Morse, and a renewal in my faith of the work ethic of the "younger generation". More

They make it easy!! When I arrived, I was told that the sales person I had leased my previous vehicle from was out ill. I was initially concerned as dealing with car dea When I arrived, I was told that the sales person I had leased my previous vehicle from was out ill. I was initially concerned as dealing with car dealerships can be challenging and I had a good relationship with my previous salesman (Zoilo). I was quickly introduced to Evelyn who could not have been better. Evelyn shows me a number of vehicles in the show room...detailing all of the differences in the various models then took me for a test drive. We all know that buying/leasing a new car involves a certain amount of negotiation but the staff there made the process relatively painless and we came to an agreement quickly. The business manger, Kevin, was also exceptional. The paperwork process took a bit of time but that might have been because we spent as much time talking about golf as we did with the paperwork 😀. I have now owned 4 Cadillacs....and this is the first dealer that I have returned to for a second vehicle. I try to remember that they are a business...and they are there to make money...but in 2 experiences with Ed Morse, I left with a new vehicle each time feeling like my business was valued. I highly recommend Ed Morse Cadillac to anyone in the Tampa area and if you do...ask to work with “Z” or Evelyn! More

What a great experience with Karen Barrese On January 25, 2019, we purchased a white, 2010 Cadillac SRX. The vehicle was immaculate and looked almost new. We had so much fun working with our On January 25, 2019, we purchased a white, 2010 Cadillac SRX. The vehicle was immaculate and looked almost new. We had so much fun working with our Sales and Leasing Professional, Karen Barrese and Kevin Roberts who was our Business Manager. Karen was not only extremely knowledgeable, but a pleasure to work with. She made everything so easy and was very efficient. It was one of our best experiences buying a car. We would not hesitate buying another Cadillac in the near future from Karen at Ed Morse. Thank you Karen and Kevin. More

Very Easy Our internet contact, April Irizarry-Allende, salesperson, Evelyn Ferguson and business manager, Kevin Roberts were wonderful! They made the whole buy Our internet contact, April Irizarry-Allende, salesperson, Evelyn Ferguson and business manager, Kevin Roberts were wonderful! They made the whole buying process seamless! Thank so much! More

Awesome buying experience From showing us the car to working out the deal, one of my best buying experiences ever. Would consider driving the 60miles from Ocala to Tampa agai From showing us the car to working out the deal, one of my best buying experiences ever. Would consider driving the 60miles from Ocala to Tampa again. Eric was honest and considerate, and a pleasure to do business with. More

Smooth transaction at Morse Cadillac I’m one of those kind of car buyers that refuse to participate in the 4 hour “sales dance” at a dealership, looking for someone to help me BUY a car r I’m one of those kind of car buyers that refuse to participate in the 4 hour “sales dance” at a dealership, looking for someone to help me BUY a car rather than SELL me a car. Katrina Shipe in internet sales assisted me with very helpful information early in the process on the phone and online. Later in the evening I was greeted by Robert Denton who was the ideal consultative salesman putting my needs first and was honest and informative. My transaction was completed in less than an hour to my satisfaction. On my drive home from the dealership the car computer system warned me of a needed battery replacement in one of the key fobs that came with the Cadillac. Robert is in the process of helping me resolve that issue. I highly recommend Mr Denton and Morse Cadillac to those in the Tampa area and beyond that are looking for excellent service that caters to individuals who don’t want to be passed from salesman to salesman to manager to whatever like the old days of car sales. More

No pressure Probably one of the best car buying experiences I’ve had. Everyone was very friendly and I didn’t feel any pressure to upgrade or purchase add ons. Probably one of the best car buying experiences I’ve had. Everyone was very friendly and I didn’t feel any pressure to upgrade or purchase add ons. More

Professional and courteous Everyone I worked with was professional and determined to make sure no stone was unturned to make the deal work for both parties. Robert worked hard t Everyone I worked with was professional and determined to make sure no stone was unturned to make the deal work for both parties. Robert worked hard to make things happen. Would highly recommend him and this dealership More