Ed Morse Cadillac Tampa

CUSTOMER SERVICE WAS EXCEPTIONAL! Anthony Hyde was phenomenal! Anthony was recommended to us, by a colleague, and prior to our arrival, I called him to let him know we were looking fo Anthony Hyde was phenomenal! Anthony was recommended to us, by a colleague, and prior to our arrival, I called him to let him know we were looking for a XT5. When we arrived he was prepared to work with us. He was cordial, courteous and a pleasure to work with. He has called several times, to check and see how we were doing and if we had any questions. Kevin Roberts was also a pleasure to work with. Both gentlemen made us feel very comfortable, on our purchase, and on more than one occasion, explained that we could call at any time if we had any questions or concerns. We will definitely recommend, to friends Anthony, Hyde and Ed Morse Cadillac! Donna and Dan Rinaldo More

Courteous. Compassionate salesman. Not too pushy, but persis As rated above courteous, compassionate, persistent, patient. Great job explaining all of the car details. My sales person knows his job and did an ex As rated above courteous, compassionate, persistent, patient. Great job explaining all of the car details. My sales person knows his job and did an excellent job ecplaing every every question I asked of him. I gave him a 5. More

Easy and Professional I have just recently leased another car from Ed Morse Cadillac working with Michael Brandon. I worked with Michael the first time around and without a I have just recently leased another car from Ed Morse Cadillac working with Michael Brandon. I worked with Michael the first time around and without a doubt I knew who I was working with the next time I purchased. Michael is efficient, professional, and knowledgeable. He goes the extra mile. He is not your typical car sales man. My first buying experience with Michael a couple of years ago, I actually gave him a hug when the process was over. Who gives their car salesman a hug? This time around it was even easier. We talked everything out before arriving at the dealership. The next day all of the paperwork was ready for my signature and car ready to drive. Michael spends the extra time you need to learn how to use all of the bells and whistles before you leave the lot. If you are looking for the non-pushy, caring salesman look no further than Michael Brandon. More

A Very Positive Experience I actually was Not planning on making a Purchase. I was interested in Test Driving a CTS Cadillac and than thinking about it. I enjoyed My Test Drive I actually was Not planning on making a Purchase. I was interested in Test Driving a CTS Cadillac and than thinking about it. I enjoyed My Test Drive so much and the Positive Sales Person, that I decided to Proceed with Negotiations. I was Not initially pleased with the trade in offer that was made,so I ask for a Better Value. I received the acceptable value than stated I needed their Best interest Rate to make the Deal happen. The Salesman Jeremy Metsky worked For me in Negotiating the Best Rate.. Jeremy was Very Patient and answered All of My questions. I will Probably buy another Cadillac and when I do I will do Business with Geremy at Ed Morse Cadillac.I am Very Pleased with My Purchase.I will further add that I met several Employees while I was at the Dealership and they were All Very Pleasant including the Finance Mgr. More

EXCELLENT!!!!ENOUGH SAID I handled nearly my complete deal online and on the phone before even arriving at the dealership. I was greeted with enthusiasm and excitement as tho I handled nearly my complete deal online and on the phone before even arriving at the dealership. I was greeted with enthusiasm and excitement as though Jeremy was purchasing the car himself. He has remained in contact and offered to even drive to my home over an hour away to review all of the options available on my purchase. Jeremy, Evelyn and Ed Morse have been professional beyond reproach and I am currently in the process of negotiating another Ed Morse vehicle.. More

Superior Customer Service Tim has been my Service Assistant for over 2 years! He has been helpful each time and insures my vehicle is well taken care of!! Tim has been my Service Assistant for over 2 years! He has been helpful each time and insures my vehicle is well taken care of!! More

Had a WONDERFUL car buying experience!!! Jeremy was excellent, he made this car buying experience very pleasant and enjoyable. He was attentive to details and made sure that I understood ever Jeremy was excellent, he made this car buying experience very pleasant and enjoyable. He was attentive to details and made sure that I understood every step of the process. Even days following the sale of the vehicle, he has shown those same excellent qualities he exhibited the first day I met him at the dealership. You are an awesome young man and an exceptional salesman, Jeremy. Thank for everything. More

Used Car Buying Experience Jeremy Metsky was very knowledgeable about the XTS I was looking to purchase. During the test drive, he pointed out many of the features this car had Jeremy Metsky was very knowledgeable about the XTS I was looking to purchase. During the test drive, he pointed out many of the features this car had. When it came down to the deal being worked out, I felt he had a good sense of what I was looking for in both my trade-in and the XTS I ended up purchasing that day. I would recommend any buyer to Jeremy in a heart beat. More

Anthony Hyde Went Above And Beyond I rent cars regularly for business travel & entertainment. I've rented Cadillacs 1/2 dozen times (ATS, CTS, & Escalade) over the past year. I own (& l I rent cars regularly for business travel & entertainment. I've rented Cadillacs 1/2 dozen times (ATS, CTS, & Escalade) over the past year. I own (& love) a BMW M3 (Reeves) & really didn't "need" a new car. However, when comparing costs spent on rentals yearly to the September lease specials advertised on the website, it economically made sense to come in & take a look at the options around $299 - $349/ month. I contacted via ‘live chat’ on the website. The rep answered the questions I had. I explained I wanted to see what trim options were available on ALL the low end price lease specials (ATS, XT5, CTS). Abby reached out via email & phone that evening. I phoned her back the following day, but was never able to connect with her. I ended up connecting with Evelyn. Who stated the only information passed along was my interest for the ATS. I again stated my interest in all the low end payment lease specials. I started the finance app b/c I knew I'd be getting something. I scheduled an appt for 9/29 @ 11. I received a phone call from Anthony confirming my appt (loved that). I arrived to a friendly face & his trainee who politely said "Are you ready to see your new car?" For the 3rd time, I explained my interests. It was apparent this had not been passed along to Anthony. He handled it professionally and flawlessly. Immediately walking to his office to confirm everything I mentioned seeing on the website & got a key for each vehicle question. He & the trainee then pulled each car under the awning (keeping me out of the sun - super nice). He went through every vehicle in detail with me (ATS, CTS, XT5) when finally I asked about the CT6. He again wasted no time getting the key for that, moving the cars around (now a 3rd time) to show me (& educate me) on the model. The CT6 was my favorite & the only one I wanted to test drive. I left the dealership & sent my husband back up later that to test drive the CT6 & get his opinion on if it's worth it to get that model (higher payment than looking to spend). Anthony & I went back & forth by text (my request - loved that he communicated via text for me) that night on other options. A premium model was available, but in red. Which, ‘no red’ was one of the 1st things I said. He suggested coming in to take a look at it in person. Also suggesting that the model was on the website and I could look there prior to coming in. I agreed and made an appt the next day to come check it out, but canceled it. I decided I didn’t love any of them. Not enough to justify the expense. My husband ended up forgetting his license the night before during the test drive. Anthony was great, went & found where he left it. So now, I had to come back… He called me around 2pm to say he had CT6 Prem Lux (higher payment than I wanted) black on black - my specific trim preference. I arrived to see this beautiful beast of a car that I immediately feel in love with. I had Anthony submit my finance app on the higher end beauty. Went home to tell my husband who thought the payment would be too much, still thinking it wouldn’t be something he’d love too. We had dinner plans at 4:30. Anthony was kind enough to start all the paperwork for me & message me when the finance manager would be ready for me to not interfere with our dinner plans. Sure enough, we arrive (me all smiles) & he shows my husband the car. HE LOVE IT TOO! We were out of there in 45 minutes. My intention was to get a car that economically made sense. While the payment is a little higher - IT'S WORTH EVERY PENNY. I love love love my new car. And my husband loves it too. Great for business trips & entertainment. Anthony went above & beyond throughout the entire process. He genuinely cared that I was happy. Not at anytime did I feel like I was being 'sold something'. Rather, I had great rep that answered my questions, educated me on EVERY model car I looked at so that I could make the right choice. Being that I purchased a demo car with over 3000 miles on it, there was some wear & tear that needed to be addressed. Anthony quickly got me squared away with Shelley in service. She and Wendy did a great job (friendly, personable and professional) with addressing and correcting the initial issues. Reeves has ALWAYS been good to me. However, Ed Morse Cadillac was the right choice with my new car purchase. Starting with Anthony. He is exactly who I'd want representing my company if it were my business. I will always refer my family & friends to him specifically. Since my purchase, Anthony has followed up 3 times to ask how I am liking the car. He truly is a great sales associate who I feel has since become a friend. Sincerely - A Very Happy Customer - Jaime Penrod. More

Eric is the best. This is the second time I have leased from Eric and he remains my favorite car salesman ever. Honest, patient and funny -- he made the car buying proc This is the second time I have leased from Eric and he remains my favorite car salesman ever. Honest, patient and funny -- he made the car buying process painless. More