Ed Morse Cadillac Tampa

Wonderful experience! Thanks to Michael Brandon, this was the best buying experience I've ever had. I worked with Michael for months, waiting for the right car to come in Thanks to Michael Brandon, this was the best buying experience I've ever had. I worked with Michael for months, waiting for the right car to come in for me within my budget. He knew what I wanted, NEVER pushed, and simply kept in contact with me to update me on new inventory and offers. If something interested me, he would run the numbers for me and take pictures of the car so that I didn't have to make the hour drive. When I finally made it to the dealership last week, he had 3 cars waiting for me to test drive...and then I test drove them again. Again, he never pushed and just allowed me to take my time in making my decision while he offered his expert knowledge and opinions of each vehicle. He actually spent the entire day with me! Not surprisingly, I chose a completely different vehicle. Michael ran the numbers and it is within my budget so we moved forward. So now that I was excited with my choice I awaited the dreaded visit from the financial manager to tell me it couldn't be done at that price because of this or that and that the payment would be another $30 to $50 more. But that's not what happened at all. The payment did not change. It was exactly what Michael told me it would be. No hassles. No changes. Amazing. The financial manager was amazing as well. Explained everything in simple terms so that I knew what I was signing. For as long as Michael remains in the business, he has a client for life. He is honest, has truly expert knowledge of all of his products (I had features on my last Caddy that I never knew about), and most importantly, he is patient. He worked at my pace, not his. Clearly a quick sale was not his priority. Thank you Michael Brandon and Ed Morse Cadillac for this wonderful experience. Until next time! Gina Malone More

Lease upgrade Upgraded to a new XT5 even though we had 2 years left on our existing lease. Anthony found a way to make it work for us. Upgraded to a new XT5 even though we had 2 years left on our existing lease. Anthony found a way to make it work for us. More

New Cadillac but the experiences always terrific We have purchased our second Cadillac and found the experience to very favorable primarily a result of our salesperson. Karen has been with us every We have purchased our second Cadillac and found the experience to very favorable primarily a result of our salesperson. Karen has been with us every step of the way and as a result made the whole process much easier and comfortable !! Cant imagine going through a vehicle purchase without Karen. Thank you for all your help and friendship More

Great customer service Robert,Wayn, and JJ are the best they made this the best car buying experience ever. I started out in Chevy unhappy and Wayn worked with me over the p Robert,Wayn, and JJ are the best they made this the best car buying experience ever. I started out in Chevy unhappy and Wayn worked with me over the phone and helped us to make the right choice! Thank you all More

Karen Barrese is the BEST! I have known Karen for several years but have never bought a vehicle from her or Ed Morse Cadillac. I was in the market for a certified used vehicle. I have known Karen for several years but have never bought a vehicle from her or Ed Morse Cadillac. I was in the market for a certified used vehicle. I decided to see Karen. Karen was extremely knowkedgable and professional. At one point I mentioned some other vehicles I was looking at. She never one talked down about the other vehicles or dealers. Instead she focused on her vehicles and dealership. No pressure, just valuable information. I ended up purchasing a used SRX. I love the vehicle and love even more faking with a friend. The thing is, everyone that deals with Karen says the same thing, the love dealing with someone that makes them feel so comfortable - like a friend! More

Robert was our saviour Robert was nothing but professional. He offered encouragement and friendship throughout the entire process.We were very uncertain about approval due t Robert was nothing but professional. He offered encouragement and friendship throughout the entire process.We were very uncertain about approval due to our credit scores but he insisted that we try and was so optimistic the entire time for our family. It all worked out and we are forever grateful for his help. We felt that we should be paying for credit counseling services. Robert took the time to offer information on building credit and even told us about his journey with his credit repair. He made us feel that we were not alone in this and saved us terrible feelings of embarrassment. Great personality and people skills. A real sweetheart. More

Best car dealership experience I've had I'm honestly not a fan of dealerships, but they changed my mind! I felt everything was explained clearly, and made transparent to me. They are willing I'm honestly not a fan of dealerships, but they changed my mind! I felt everything was explained clearly, and made transparent to me. They are willing to work with you, and will go above and beyond in the process. I kept the car I drove there in, and bought a car. I didn't have a way to get my old car home, so they transported it to my house which is 2 1/2 hours away. They also washed my old car and filled both tanks. Never had a salesmen and car dealership put so much effort and care into a sale. They are all great people to work with, and I definitely recommend them! More

17 year customer and still satisfied!! This was my 6 Escalade since 2000 and my sales experience was the easiest one yet. Worked with Josh Jones for the 2nd time and he made things quick an This was my 6 Escalade since 2000 and my sales experience was the easiest one yet. Worked with Josh Jones for the 2nd time and he made things quick and simple!! Much appreciated!! Thanks guys. More

Fast, Friendly, Enjoyable. Five minutes at Ed Morse Cadillac and you know you are in a special dealership. Every person is friendly, knowledgeable and conscientious. The high de Five minutes at Ed Morse Cadillac and you know you are in a special dealership. Every person is friendly, knowledgeable and conscientious. The high degree of professionalism displayed from the service department porter up to the general sales manager never “just happens”; it is driven by a combination of inspired leadership, dedicated training and employees of the highest caliber. The consequence is a car buying process that is pleasurable and straightforward. Sales Consultant Robert Denton deserves special recognition. He listened carefully, conducted research and found the car - nothing extraneous, zero pressure. Extremely knowledgeable, Robert conducted the sales paperwork expeditiously and efficiently. On delivery of the car he patiently described and demonstrated every feature on the car. Additionally, for customer care continuity, he volunteered that in the future Robert should be the contact person for scheduled maintenance coordination or any other requirements. A customer could not ask for more than is delivered by Robert Denton and Ed Morse Cadillac. More

the dealership was good the paper work took to long but it was well worth it .Robert Denton was the salesperson explained everything i needed to know made me feel comfortable the paper work took to long but it was well worth it .Robert Denton was the salesperson explained everything i needed to know made me feel comfortable More