Ed Morse Cadillac of Delray Beach

Let me start out by saying I have no relationship to any one in this dealership or to any one in the automotive business. I am in the mortgage business and have been for 30+ years. There is NO conflict of i one in this dealership or to any one in the automotive business. I am in the mortgage business and have been for 30+ years. There is NO conflict of interest that the dealer is trying to say I have. Worst experience. Told them over and over by email, text and by phone that my deal we negotiated by phone and email had to include extra mileage on my trade. I told them no games when I get there. I get there and its not included. I didn't hesitate give me my keys I'm leaving. By the way this was a GM sibling discount deal. My brother in law worked for GM and retired 20+years ago so family gets GM family price. Again no conflict of interest. No relationship. We know no one at this dealership or in the automotive business. This is how they treat even families of GM X employees. Second bad experience in 7 years from this dealership. Stay away. In response to there excuse posted I have emails and text that show I was very upfront in regards to the mileage which was only 1600 or 438.00. Was very upfront and told them don't want to waste their time or my own. They said they would match or beat AutoNation and I told them right upfront they were including the excess mileage. They say thats against GMS rules and every dealer has done it for 20 years. The manager and sales person chose to ignore that and also me telling them by text and email 3 times. This shows what they are instead of apologizing they made a mistake they continue the nonsense. Since then they changed what they said they weren't taking my car in trade but doing end of lease which is a lie(they asked for a payoff on my car LOL) I said don't worry about the excess mileage lets just close on the 475 payment you gave me. 3 days later they say payment is now 499. Two other dealerships verified that rebates, incentives and residuals, money factors didnt change in that week going into new month. Flat out lies continue. Please Stay away. Slimy car sales tactic and I told them that. More

I recently had the pleasure of purchasing a car from Ed Morse Cadillac. My salesman Chris Trombley was absolutely the BEST! He went out of his way to make sure that I was very happy and satisfied customer! Morse Cadillac. My salesman Chris Trombley was absolutely the BEST! He went out of his way to make sure that I was very happy and satisfied customer! Chris was friendly, knowledgeable, and very professional in every phase of the sale. I would definitely recommend purchasing a vehicle from Ed Morse Cadillac, the entire staff was great to deal with, and Chris Trombley especially! More

Wonderful Salesman. Very Knowledgeable, friendly and went out of his way to help us I would definitely recommend him to friends Very Knowledgeable, friendly and went out of his way to help us I would definitely recommend him to friends More

Chris has a friendly and professional way of conducting business and delivered a hassle free experience. He made the process run smoothly and efficiently. business and delivered a hassle free experience. He made the process run smoothly and efficiently. More

Overall, I had a great experience buying my beautiful, red XT5. Buying a car can be stressful, but thanks to Alan Berkowitz, it was easy. Alan was helpful, knowledgeable, and, above all, fair. Ed Morse red XT5. Buying a car can be stressful, but thanks to Alan Berkowitz, it was easy. Alan was helpful, knowledgeable, and, above all, fair. Ed Morse is a great place to shop for your new Cadilac, and the service department is just as good. David Silverman takes care of my car as if it was his own. The Agency is a great place to do business. More

We worked with Alan and the team and had a great experience! We would highly recommend Ed Morse and Alan for your future cars! experience! We would highly recommend Ed Morse and Alan for your future cars! More

Chris is a wonderful salesman and a very nice person! It was a pleasure doing business with him! I give him my highest rating! It was a pleasure doing business with him! I give him my highest rating! More

Great salesman a wonderful dealership to work with. Alan made my trade and lease an easy one. I would recommend him to anyone. Alan made my trade and lease an easy one. I would recommend him to anyone. More

Our sales representative, Alan Berkowitz, was very helpful and patient. He found the vehicle we wanted and answered all our questions. He did a very thorough walk-through of the new car and guided u helpful and patient. He found the vehicle we wanted and answered all our questions. He did a very thorough walk-through of the new car and guided us through the set-up features. More

7 service visits and 7 months of aggravation with our brand new Cadillac that we purchased from this store. The sales manager Samantha Perez suggested the solution to our issue is to do a voluntary repo. brand new Cadillac that we purchased from this store. The sales manager Samantha Perez suggested the solution to our issue is to do a voluntary repo. More