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Ed Morse Cadillac of Delray Beach
Delray Beach, FL
920 Reviews
Ed Morse has been selling and leasing for less while providing excellent customer service for over 70 years. Excellent auto repair services for your vehicle! Check our website for valuable coupons www.edmorsecadillacdelrayservice.com
Ed Morse Cadillac Delray is the #1 Volume Cadillac Dealership from Broward to the Treasure Coast. Conveniently located in beautiful Delray Beach, Florida. We happily accommodate our hometown of Delray as well as all visiting Cadillac shoppers. Whether you’re researching a new Cadillac, a Certified pre-owned Cadillac, or looking for a reliable Cadillac service and Cadillac parts department in the South Florida region, our Cadillac dealership can fill all of your needs. Ed Morse Cadillac Delray has an outstanding reputation because we put our customers first. Visit us in Delray Beach and test-drive the award-winning ATS, CTS, SRX or Escalade, the most acclaimed SUV ever. You should know that Ed Morse Cadillac Delray Beach has the right car to meet all of your luxury vehicle needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 920 reviews
March 16, 2016
OUTSTANDING Customer Service Shopping for a vehicle is certainly not my favorite thing to do, however I have to express the excellent customer service experience I had. Sales per Shopping for a vehicle is certainly not my favorite thing to do, however I have to express the excellent customer service experience I had. Sales person Angie LaMorta and Finance Manger Gil Cruz made my experience extremely pleasant. They listened to everything I requested, meet my expectation and my budget. The price was fair, the paperwork was painless, and customer service was outstanding. I will certainly recommend Ed Morse Cadillac of Del Rey to my friends and family. Thank you! More
by marilu09
Employees Worked With
Gil Cruz, Angie LaMorta
March 10, 2016
WOW what a difference My brother already purchased a used Cadillac from Scott Ellis. I was with my brother when he purchased his car and was very impress with this dealer My brother already purchased a used Cadillac from Scott Ellis. I was with my brother when he purchased his car and was very impress with this dealership, service and Scott. I was thinking of trading my Infiniti in on a newer Infiniti model. But my brother said let's see Scott. So with a cup of coffee in hand I went to see Scott. Scott listened to what I was looking for and showed me a few cars. No pressure. In a short time I was driving my beautiful SRX home. He made sure everything was to my likening, style, color, extras, comfortably and drive. Scott is professional, informed, knowledgable and friendly. It was truly a pleasure to buy a vehicle from Scott and this dealership. Service is their top priority ! And in today's world of "push one for..." WOW ! A few days after my purchase, Scott called me to make sure I was happy and if there's were any questions I had for him. Again, service. THANK YOU ! More
by fifty49
Employees Worked With
Scott Ellis, Gil Cruz
January 31, 2016
Purchase & Pickup of new CTS vehicle We have purchased two other vehicles from Ed Morse, and have been talking with Jack Lebo about this trade for a little while now. We felt no pressure We have purchased two other vehicles from Ed Morse, and have been talking with Jack Lebo about this trade for a little while now. We felt no pressure and we wanted to be sure we were going to get the car we wanted. Since they did not have exactly what we were looking for they found a few options at other dealers in the area. Once we made the decision on which one we wanted they made arrangements to bring it in. Jack, Chris and Gil know their products and know how to take care of their customers. They were polite and friendly and treated us like family. The search and buying process was handled perfectly. We would highly recommend Ed Morse Cadillac of Delray, and Jack Lebo if you are looking for a new Cadillac. More
by Dave
Employees Worked With
Jack Lebo, Chris Atkins, Gil Cruz
January 30, 2016
acccident repair on 2013 Toyota Venza a small repair but great service from very knowledgeable, friendly and dependable Rosa Cattaneo. Repair was even better than expected. Congrats to th a small repair but great service from very knowledgeable, friendly and dependable Rosa Cattaneo. Repair was even better than expected. Congrats to this employee - can only be recommended. More
by kuvo
Employees Worked With
Rosa Cattaneo
January 21, 2016
Best Experience EVER I have been buying and leasing cars for over 40 years. I stopped in Ed Morse Cadillac in Delray yesterday just to see the new models. A short time l I have been buying and leasing cars for over 40 years. I stopped in Ed Morse Cadillac in Delray yesterday just to see the new models. A short time later I was driving my new SRX home. The Salesperson Doug was the most professional and friendly salesperson I have ever dealt with. He was knowledgeable, polite, friendly, and very professional in all areas of the sales process. The Manager Chris was involved from the beginning to the end and he made the whole evening the most enjoyable car buying experience my wife & I have ever had. I will be back for sure! More
by The Bell
Employees Worked With
Chris Atkins, Eddie Berins, Doug Wolfe
December 29, 2015
Great Service! We were treated with care and concern. The sales agent really wanted to ensure that we were happy and did all that he could to make certain that we we We were treated with care and concern. The sales agent really wanted to ensure that we were happy and did all that he could to make certain that we were totally satisfied. We appreciated his patience and attention to detail. He made sure that we received the car and price that we were looking for! More
by Sonoma.17
Employees Worked With
Walter Lopez
November 22, 2015
A repair from a scratch and dent was fixed. The repair was handled by Rosa Cattaneo. She was professional and handled this repair with excellence. Appreciated her integrity and down-to-earth man The repair was handled by Rosa Cattaneo. She was professional and handled this repair with excellence. Appreciated her integrity and down-to-earth manner. She promised the car within two days and kept it. More
by bonczyk,bridget
Employees Worked With
Rosa Cattaneo
November 15, 2015
Deserves Applause! Usually , when an owner has to forfeit their vehicle for repair, the expectation of “hassle” comes to mind. Rosa has an uncanny, second nature abilit Usually , when an owner has to forfeit their vehicle for repair, the expectation of “hassle” comes to mind. Rosa has an uncanny, second nature ability to alleviate all of those concerns. She updated me with prompt regularity and addressed every detail of the repair order. Her reassuring follow through is the very best of customer service. She coordinated all arrangements for car rental and transfer / return to the Toyota dealership for a service check up, She saved me so much time. I can say with certainty that I can count on Rosa to go the extra mile as she masters her responsibilities with ease. What I viewed as just another headache was transformed into a pleasant experience. She is committed to her job and by her own admission, loves what she does. Those who need to learn what true customer service is should study under Rosa. More
by cmhindin
Employees Worked With
Rosa Cattaneo
October 09, 2015
Awesome I recently went to Ed Morse Cadillac Collision center. I had been to 3 other places for estimates prior to and I knew this was the spot. Rosa was ama I recently went to Ed Morse Cadillac Collision center. I had been to 3 other places for estimates prior to and I knew this was the spot. Rosa was amazingly helpful, caring, and accommodating. I will definitely go back for other service related issues. And could possibly when it comes to buy new car get a Cadillac. This is all based on Rosa and Myrna. I even was going out of town and they kept my car safe and protected while I was away. Thanks again ladies for the great experience. . More
by lisa
Employees Worked With
Myrna Grater, Rosa Cattaneo
September 16, 2015
Just What I Was Looking For This was such a pleasant experience.... what a relief. This started as an online search and a call from Michael Tavin. And ended with a visit being g This was such a pleasant experience.... what a relief. This started as an online search and a call from Michael Tavin. And ended with a visit being greeted by Joe Macie. I was treated as if I was an old friend even though it was my first visit. Everyone introduced themselves and treated me as if a familiar face they were excited to see. A friendly place, clean and no pressure. More
by alliecatsp15
Employees Worked With
Joe Macie, Jordan Acker, Bernie Zuccaro, Michael Tavin, Mike Beas
