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Ed Morse Cadillac of Delray Beach
Delray Beach, FL
917 Reviews
Ed Morse has been selling and leasing for less while providing excellent customer service for over 70 years. Excellent auto repair services for your vehicle! Check our website for valuable coupons www.edmorsecadillacdelrayservice.com
Ed Morse Cadillac Delray is the #1 Volume Cadillac Dealership from Broward to the Treasure Coast. Conveniently located in beautiful Delray Beach, Florida. We happily accommodate our hometown of Delray as well as all visiting Cadillac shoppers. Whether you’re researching a new Cadillac, a Certified pre-owned Cadillac, or looking for a reliable Cadillac service and Cadillac parts department in the South Florida region, our Cadillac dealership can fill all of your needs. Ed Morse Cadillac Delray has an outstanding reputation because we put our customers first. Visit us in Delray Beach and test-drive the award-winning ATS, CTS, SRX or Escalade, the most acclaimed SUV ever. You should know that Ed Morse Cadillac Delray Beach has the right car to meet all of your luxury vehicle needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 917 reviews
January 30, 2016
acccident repair on 2013 Toyota Venza a small repair but great service from very knowledgeable, friendly and dependable Rosa Cattaneo. Repair was even better than expected. Congrats to th a small repair but great service from very knowledgeable, friendly and dependable Rosa Cattaneo. Repair was even better than expected. Congrats to this employee - can only be recommended. More
by kuvo
Employees Worked With
Rosa Cattaneo
January 21, 2016
Best Experience EVER I have been buying and leasing cars for over 40 years. I stopped in Ed Morse Cadillac in Delray yesterday just to see the new models. A short time l I have been buying and leasing cars for over 40 years. I stopped in Ed Morse Cadillac in Delray yesterday just to see the new models. A short time later I was driving my new SRX home. The Salesperson Doug was the most professional and friendly salesperson I have ever dealt with. He was knowledgeable, polite, friendly, and very professional in all areas of the sales process. The Manager Chris was involved from the beginning to the end and he made the whole evening the most enjoyable car buying experience my wife & I have ever had. I will be back for sure! More
by The Bell
Employees Worked With
Chris Atkins, Eddie Berins, Doug Wolfe
December 29, 2015
Great Service! We were treated with care and concern. The sales agent really wanted to ensure that we were happy and did all that he could to make certain that we we We were treated with care and concern. The sales agent really wanted to ensure that we were happy and did all that he could to make certain that we were totally satisfied. We appreciated his patience and attention to detail. He made sure that we received the car and price that we were looking for! More
by Sonoma.17
Employees Worked With
Walter Lopez
November 22, 2015
A repair from a scratch and dent was fixed. The repair was handled by Rosa Cattaneo. She was professional and handled this repair with excellence. Appreciated her integrity and down-to-earth man The repair was handled by Rosa Cattaneo. She was professional and handled this repair with excellence. Appreciated her integrity and down-to-earth manner. She promised the car within two days and kept it. More
by bonczyk,bridget
Employees Worked With
Rosa Cattaneo
November 15, 2015
Deserves Applause! Usually , when an owner has to forfeit their vehicle for repair, the expectation of “hassle” comes to mind. Rosa has an uncanny, second nature abilit Usually , when an owner has to forfeit their vehicle for repair, the expectation of “hassle” comes to mind. Rosa has an uncanny, second nature ability to alleviate all of those concerns. She updated me with prompt regularity and addressed every detail of the repair order. Her reassuring follow through is the very best of customer service. She coordinated all arrangements for car rental and transfer / return to the Toyota dealership for a service check up, She saved me so much time. I can say with certainty that I can count on Rosa to go the extra mile as she masters her responsibilities with ease. What I viewed as just another headache was transformed into a pleasant experience. She is committed to her job and by her own admission, loves what she does. Those who need to learn what true customer service is should study under Rosa. More
by cmhindin
Employees Worked With
Rosa Cattaneo
October 09, 2015
Awesome I recently went to Ed Morse Cadillac Collision center. I had been to 3 other places for estimates prior to and I knew this was the spot. Rosa was ama I recently went to Ed Morse Cadillac Collision center. I had been to 3 other places for estimates prior to and I knew this was the spot. Rosa was amazingly helpful, caring, and accommodating. I will definitely go back for other service related issues. And could possibly when it comes to buy new car get a Cadillac. This is all based on Rosa and Myrna. I even was going out of town and they kept my car safe and protected while I was away. Thanks again ladies for the great experience. . More
by lisa
Employees Worked With
Myrna Grater, Rosa Cattaneo
September 16, 2015
Just What I Was Looking For This was such a pleasant experience.... what a relief. This started as an online search and a call from Michael Tavin. And ended with a visit being g This was such a pleasant experience.... what a relief. This started as an online search and a call from Michael Tavin. And ended with a visit being greeted by Joe Macie. I was treated as if I was an old friend even though it was my first visit. Everyone introduced themselves and treated me as if a familiar face they were excited to see. A friendly place, clean and no pressure. More
by alliecatsp15
Employees Worked With
Joe Macie, Jordan Acker, Bernie Zuccaro, Michael Tavin, Mike Beas
August 19, 2015
Rude, nasty, beligerent staff I was dropping my vehicle off for collision service when I was greeted outside by their receptionist with an attitude. I asked her if she worked ther I was dropping my vehicle off for collision service when I was greeted outside by their receptionist with an attitude. I asked her if she worked there and her response was "do you think I wear this cadillac shirt for fun?" I was looking at her face and did not see the word cadillac on her forehead, thats why I asked her the question. If that's indicative of customer treatment at Ed Morse then I can take my business elsewhere, and I would encourage you to do so too, unless you like abuse. More
by cliffy
Employees Worked With
She would not give me her name.
July 23, 2015
Pleasant Experience I contacted the dealer via email first and started a dialog with Michael Tavin. He was very willing to provide the answers to all my questions without I contacted the dealer via email first and started a dialog with Michael Tavin. He was very willing to provide the answers to all my questions without us speaking. I then made an appointment to come to the dealer. Once there he introduce us to Billy Austin. Billy was a pleasure to deal with during the purchase process. For me the true test is after the sale and they have been very helpful. Enjoying our car and would recommend them. More
by Mark
Employees Worked With
Michael Tavin, Billy Austin
July 17, 2015
Marty Michaels Great service by Marty Michaels. Always kind, helpful, fast and extremely knowledgeable. He is for me the number one, I dealt with many service techni Great service by Marty Michaels. Always kind, helpful, fast and extremely knowledgeable. He is for me the number one, I dealt with many service technicians at Mercedes, BMW and Audi, Marty is the best. yours Prof Dr Dr Reiner von Zieten More
by professorbonesusa
Employees Worked With
Marty Michaels
