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Ed Morse Cadillac of Delray Beach

Delray Beach, FL

4.9
920 Reviews
Ed Morse has been selling and leasing for less while providing excellent customer service for over 70 years. Excellent auto repair services for your vehicle! Check our website for valuable coupons www.edmorsecadillacdelrayservice.com Ed Morse Cadillac Delray is the #1 Volume Cadillac Dealership from Broward to the Treasure Coast. Conveniently located in beautiful Delray Beach, Florida. We happily accommodate our hometown of Delray as well as all visiting Cadillac shoppers. Whether you’re researching a new Cadillac, a Certified pre-owned Cadillac, or looking for a reliable Cadillac service and Cadillac parts department in the South Florida region, our Cadillac dealership can fill all of your needs. Ed Morse Cadillac Delray has an outstanding reputation because we put our customers first. Visit us in Delray Beach and test-drive the award-winning ATS, CTS, SRX or Escalade, the most acclaimed SUV ever. You should know that Ed Morse Cadillac Delray Beach has the right car to meet all of your luxury vehicle needs.
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2300 South Federal Highway

Delray Beach, FL

33483

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Showing 920 reviews

August 19, 2015

Rude, nasty, beligerent staff I was dropping my vehicle off for collision service when I was greeted outside by their receptionist with an attitude. I asked her if she worked ther More

by cliffy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
She would not give me her name.
Aug 31, 2015 -

Ed Morse Cadillac of Delray Beach responded

Mr. Revert, I do apologize that you had an unpleasant experience. Cheryl, advised me of what happened, she was truly attempting to be lighthearted. I was going to reach out to you this morning. Cheryl has been employed with Ed Morse for over 20 years and in my department with me for almost 8 years and honestly, I do not have customer service issues with her. I did speak with her, and advised, maybe be more particular with her wording. She did honestly say, how what she said could have been taken as sarcasm. I do truly apologize as does she. I do you hope you do not need Collision Services in the future, if you do, I hope you would reconsider. Sincerely, Myrna L. Grater

July 23, 2015

Pleasant Experience I contacted the dealer via email first and started a dialog with Michael Tavin. He was very willing to provide the answers to all my questions without More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tavin, Billy Austin
July 17, 2015

Marty Michaels Great service by Marty Michaels. Always kind, helpful, fast and extremely knowledgeable. He is for me the number one, I dealt with many service techni More

by professorbonesusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Michaels
July 07, 2015

Great experience! Treated 1st class. No pressure sales I bought a CTS from this dealership and has a great experience. The Internet sales man Micheal was very patient and professional. I took several days More

by Trey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The front desk receptionist is so sweet!! , Michael Tavin
Jul 07, 2015 -

Ed Morse Cadillac of Delray Beach responded

Wow! Trey, Thanks so much for sharing. We are grateful for your business and fortunate to have you as a client and Michael as a valued team member. Cordially, Joe Macie Internet Manager

May 29, 2015

Dealer experience We are writing to advise you of a most delightful visit with Bernard Zuccaro .We can't say enough of the professional and informative manner in meetin More

by Gerry G.
Recommend Dealer
Yes
Employees Worked With
Joe Macie, Bernie Zuccaro
May 30, 2015 -

Ed Morse Cadillac of Delray Beach responded

Mr. and Mrs. Pollack, Thanks so much for taking the time to share your kind accolade. Cordially, Joe Macie

May 18, 2015

Our Wonderful Experience at Ed Morse Cadillac of Delray We were delighted with the professional manner in which Billy Austin of Ed Morse handled the leasing of a Cadillac ATS to us last Friday.. More

by Cassandra332
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Austin
May 18, 2015 -

Ed Morse Cadillac of Delray Beach responded

Thanks for taking the time and for your kind accolade. We are fortunate to have Billy as an integral part of the Delray Cadillac family. Thank You and Enjoy, Joe Macie Internet Manager Delray Cadillac

May 12, 2015

Top Notch Service Team! Myrna and her crew are very professional. We had nightmare experiences with other collision centers, but were relieved with their practices. I would More

by ERoyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myrna Grater
May 12, 2015 -

Ed Morse Cadillac of Delray Beach responded

Thank you for taking the time to comment on our services. Your kind words are truly appreciated and I am so glad we could help. I hope all goes well and you had a safe trip back home. Thank you again. Myrna L. Grater Collision Center Manager

May 10, 2015

Very friendly and professional dealership I leased a vehicle the other day and everyone from michael the Internet sales associate, to michaels manager, vinny who went above and beyond making s More

by Teppers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Macie, Michael Tavin, Vincent Cianciaruso
May 11, 2015 -

Ed Morse Cadillac of Delray Beach responded

Thanks very much for taking the time to share your experience. On behalf of the entire Delray Cadillac organization, please accept our thanks. Welcome and enjoy! Cordially, Joe Macie Internet Manager

April 03, 2015

Highly Recommendable Ed Morse Collision Center ED Morse Toyota is taking care of our Toyotas for years and they do an excellent job, so I choose Ed Morse Collision Center to repair the damaged to m More

by Hanna Norat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosa Cattaneo
March 18, 2015

A great deal and gentle experience I visited the showroom to see if there was a previously owned CRX suitable for us. Mike met us and went to HUGE trouble to find one and called us to s More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Simpson
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