Ed Morse Cadillac of Delray Beach - Service Center

Visit Joe Ortiz! My XTS need to be jumped in the morning at home and i had a busy day at work ahead of me. Called Joe and he was able to take me right in and provide m My XTS need to be jumped in the morning at home and i had a busy day at work ahead of me. Called Joe and he was able to take me right in and provide me with a loaner while car was going to be in the shop. He also helped me to address a few other issues with car while I was there. Everything has been taken care of much better than I expected considering the day starting out with a dead battery. Thank you Joe and your service department for keeping me on the go. More

Collision Center Service After a car accident that was not my fault, I was referred to the Geico Express Center at Ed Morse Cadillac Collision Center. EVERYONE involved with m After a car accident that was not my fault, I was referred to the Geico Express Center at Ed Morse Cadillac Collision Center. EVERYONE involved with my Auto repairs at the Geico Express Center, Ed Morse Cadillac Collision Center & Enterprise Rental Car were awesome and made my auto claim experience so easy to deal with. THANK YOU! More

A great dealer experience I called to schedule an appointment for a wheel alignment on my 2018 CTS.. I was transferred to Mike Beas. We easily scheduled an appointment. I arr I called to schedule an appointment for a wheel alignment on my 2018 CTS.. I was transferred to Mike Beas. We easily scheduled an appointment. I arrived at the dealership at the time of my appointment. I was taken over to Mikes area. He told me the cost of the alignment and I was very pleasantly surprised when I found out they were $80 less than another Cadillac dealer I had previously visited. Mike came to find me in the waiting room and told me my car was finished. The car was washed and ready to go in less time than I expected. If your looking for a Cadillac dealer for exceptional service do yourself a favor and go see Mike in Delray Beach More

I especially would like to give Joseph Ortiz in your service department the highest praise for all his help during this purchase. He looks out for us! service department the highest praise for all his help during this purchase. He looks out for us! More

professionally done Sales staff helped me use all available discounts and offers, they were pleasant and responsive to my concerns and questions and tried to facilitate a Sales staff helped me use all available discounts and offers, they were pleasant and responsive to my concerns and questions and tried to facilitate a pleasant experience. Lead salesman Alan Berkowitz was easy to talk to and did his best to make the process go smoothly and successfully. I went in for a service appointment and went home with a new vehicle, the deal was that good! More

Top Notch Team An old guy hit me and Geico paired me with the Ed Morse Collision Center. From inception to pickup of my vehicle, this team was top notch, friendly, An old guy hit me and Geico paired me with the Ed Morse Collision Center. From inception to pickup of my vehicle, this team was top notch, friendly, professional and did great work. Thank you! More

Excellent Mazda CX-5 Bodywork On Thursday September 26, 2019 I brought my 2018 Mazda CX-5 in for some bodywork after an incident on I-95 with some construction barrels on the right On Thursday September 26, 2019 I brought my 2018 Mazda CX-5 in for some bodywork after an incident on I-95 with some construction barrels on the right side of my car. While I didn't see any sheet metal damage, it looked like the car would require a partial paint job, and replacement of trim over the right rear wheel. I met with Dennis Ruggerio and showed him the car. He took the car over to the body shop, and using some chemicals was able to restore the paint and its finish. He ordered the replacement trim piece, and installed it on Wednesday October 2, 2019. I am very pleased that Dennis didn't try to take advantage of me and sell me a paint job that wasn't needed. He was a complete professional, and also very polite. I highly recommend Ed Morse repair shop for body work repairs. More

dropping car off for service or repairs Your dealership is fine, Murry and Dawn make a chore I would rather not have to deal with at all a pleasant one. KUDOS x 10 to both of them. Thank Yo Your dealership is fine, Murry and Dawn make a chore I would rather not have to deal with at all a pleasant one. KUDOS x 10 to both of them. Thank You Richie Fried More

Hit and Run Paint Repair I went to 3 or 4 places to get a quote but in South Florida that's risky business. Especially with all the fly by fast talking scammers and poor quali I went to 3 or 4 places to get a quote but in South Florida that's risky business. Especially with all the fly by fast talking scammers and poor quality shops down here. Wow was I pleasantly surprised by the service and quality delivered by Dennis at the Bodyshop dept in Ed Morse Cadillac. My car is a Toyota branded model but Toyota refers their paint repairs to Cadillac so I ended up here for a quote. My paint is a custom 3 stage coat and my specific color was discontinued a few years ago so I wanted to be sure I obtained a shop that could do the job and that's exactly what Ed Morse did. I gave them whatever time was needed as that was most important but they still valued my time and assisted me with a free shuttle to and from my residence as needed. Dennis was even willing to go beyond that if need be when the paint matching got a little tricky on my custom import car. Great job Dennis and the team!!! More

Murray is the man Murray is the reason I come to Cadillac, he is the reason I recommend Cadillac Delray. Truly, he is the reason I have continued to go back to Delray B Murray is the reason I come to Cadillac, he is the reason I recommend Cadillac Delray. Truly, he is the reason I have continued to go back to Delray Beach Cadillac. He is the reason I post videos about Delray Cadillac on Instagram and Facebook. The man goes above and beyond and truly is the reason I come to the service center regularly. and will NEVER go to anyone else ever again for as long as we are both on this earth. More