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Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
883 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 883 reviews

October 15, 2023

I drive over an hour to get my car serviced here because I have always been treated kindly by everyone here and the team is always so friendly and knowledgeable with decent and comparable prices on oil chan More

by SHELLYSCARFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Ed Morse Chevrolet Buick GMC responded

Shelly, thank you for the wonderful review and for traveling to Ed Morse Chevrolet Buick GMC Muscatine (MICB) from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Ed Morse Chevy Buick GMC Team

October 14, 2023

We always by our cars from Jim Henderson, stopped out had issue with my seatbelt, got me in touch with Robby Whitmer, part was there the next day and had my seatbelt fixed. They always take good care of us. More

by WCALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Ed Morse Chevrolet Buick GMC responded

Bill and Diane thanks for the positive review, always enjoy visiting with you! Have a great weekend. Glad we were able to get the part overnight for you with the strike going on.

Oct 16, 2023 -

Ed Morse Chevrolet Buick GMC responded

Bill and Diane thanks for the positive review, always enjoy visiting with you! Have a great weekend. Glad we were able to get the part overnight for you with the strike going on.

October 13, 2023

Service was excellent, always positive and professional. Best service department! Makes getting work a breeze 😎 More

by GAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob service manager
Oct 16, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

October 13, 2023

Charles gave me a quote for a new set of tires, gave me a time to bring in the vehicle and had the work done as stated for the cost quoted. No hassles or problems. Thanks! More

by IRISH2152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Charles was able to provide an efficient and overall positive experience. Sincerely, The Ed Morse Chevy Buick GMC Team

October 12, 2023

Service was great! Charles was a big help on the tire sale they having and got me all fixed up on ordering a new set. More

by kirkh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for leaving us this great review, Kirk! We are very happy to hear that Charles could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

October 12, 2023

Very courteous, knowledgeable employees. Work was completed quickly and thoroughly. I was appreciative of the complimentary car wash. Overall price for the same work was much better than ano More

by LBROCKERT49
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

October 10, 2023

Terrible on keeping price as agreed and terrible on customer satisfaction very terrible won’t come back very shady from the management I felt so cheated I will let everyone I know never to shop there d More

by CRICKETTALDERIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Henderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us so we can address and remedy your concerns. Sincerely, The Ed Morse Chevy Buick GMC Team

Oct 13, 2023 -

CRICKETTALDERIN responded

I believe your dealership has taken care of what they want to I’m not sure what you can do now. If you can change my attitude towards your dealership I would need contract to be done the way I agreed to and my supplier discount shown to me with my allotted amount. I wasn’t shown my discount and I don’t believe it was the right amount my number is 563 299 8585

October 08, 2023

Any questions/concerns were answered with knowledge and documentation which made the answer more credible. More

by JLJHNSTN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words. We feel our service department is what makes Ed Morse Chevrolet Buick GMC Muscatine special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Ed Morse Chevy Buick GMC Team

October 04, 2023

MC Henderson gives excellent customer service. Extremely helpful and goes above and beyond. I would highly recommend Ed Morse and staff to anyone. More

by Bachmanione
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

October 04, 2023

Friendly, honest and worked with us the price. We highly recommend them, looking forward to our relationship More

by lois.honeycutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mussehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business, Lois. Sincerely, The Ed Morse Chevy Buick GMC Team

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