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Ed Morse Chevrolet Buick GMC

Muscatine, IA

Overview
Employees
Reviews
Vehicles
4.7
596 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 596 reviews

May 24, 2024

It was a very good experience from beginning to end! Gavin was very helpful and friendly, and kept in great contact with me without being annoying! A great sales associate!! More

by grmab29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Lippelgoes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 22, 2024

Great experience. Wonderful people to work with. Everyone there was friendly. Dealership was very clean. Freddie Ortiz the salesman was great! More

by bullwhipgriff
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Freddy ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Ed Morse Chevrolet Buick GMC responded

We appreciate your 5-star review and kind words about your experience at Ed Morse Chevrolet Buick GMC Muscatine. We're thrilled to hear that Freddie provided you with exceptional service. We look forward to seeing you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
May 21, 2024

Elizabeth and Rob the service manager went out of their way to communicate with me and to provide me with exceptional service . Both exceptional people. More

by HALLARSON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your positive experience with us! We are thrilled to hear that they provided you with exceptional service and went out of their way to communicate with you. At Ed Morse Chevrolet Buick GMC Muscatine, we take pride in having exceptional team members like Elizabeth and Rob. We look forward to welcoming you back for any future automotive needs. Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
May 21, 2024

The mechanic went out of his way to get all of my needs taken care of to meet my deadline. At checkout, Rob was extremely helpful as well! Thus far everything is working as it should. Thank you very much! More

by PLETSCH51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
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May 23, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to leave such a positive review! We are thrilled to hear that our mechanic and Rob provided exceptional service to meet your needs. We're glad everything is working as it should. Please feel free to reach out if you need anything else in the future. We appreciate your business at Ed Morse Chevrolet Buick GMC Muscatine! Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
May 20, 2024

Everything was completed to my satisfaction in a timely manner. Service department is a major influence on where I buy my vehicles More

by JLJHNSTN
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our service department played a significant role in your vehicle purchasing decision. We are committed to delivering top-notch service and are delighted that it met your expectations. Please feel free to reach out if you have any further feedback or if there is anything else we can assist you with. We look forward to serving you again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
May 20, 2024

Charles is always pleasant, friendly and professional. I trust the service I am being provided. More

by JULI SCHUBICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you, Juli. We appreciate your kind words about Charles and our team's service at Ed Morse Chevrolet Buick GMC Muscatine. We are glad to hear that you trust us and value your business. Your satisfaction is our priority, and we look forward to assisting you again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
May 19, 2024

It was nice to have my vehicle serviced at a timely manner great job I will keep coming back I trust no one else working on my GMC More

by SIMONRADA000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for choosing Ed Morse Chevrolet Buick GMC Muscatine for your vehicle service, Simon! We're delighted to hear that you had a positive experience and that we've earned your trust to work on your GMC. We look forward to seeing you again for your future automotive needs. Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
May 17, 2024

Great. N N N N N N N N N N N N. N. N N N N More

by mentetd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the 5-star rating! We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
May 17, 2024

Grant made the buying experience easy. The facility is nice with private rooms for finalizing the paperwork More

by pburback1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Edkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for recognizing Grant's efforts in making your buying experience easy at Ed Morse Chevrolet Buick GMC Muscatine. We're thrilled to hear that you enjoyed our facilities, especially our private rooms for finalizing paperwork. We appreciate your business and look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
May 14, 2024

I was very pleased with all my service in both the service and detail shops. I would recommend you to others. More

by SHORELIGHTBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words! We are glad to hear that you had a positive experience with us. We appreciate your recommendation and hope to serve you again in the future. Safe travels! Sincerely, The Ed Morse Chevy Buick GMC Team

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