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Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
892 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 892 reviews

July 14, 2023

Brian made the buying process very smooth and I am very pleased with the entire experience. Nice dealership and staff! More

by cindee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Ed Morse Chevrolet Buick GMC responded

We're pleased to hear that Brian took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

July 14, 2023

They were very easy to work with. We are very pleased with our vehicle and Brian Wood was so helpful in every way! This was the 4th new car we have purchased with him, so we TRUST him More

by davirecj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Ed Morse Chevrolet Buick GMC responded

Brian is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, The Ed Morse Chevy Buick GMC Team

July 13, 2023

Gavin did a excellent job he was very polite,friendly,explained everything to us and work with us on making our purchase. Everyone at the dealership made us feel welcome and did a great j More

by Harley53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lippelgoes
Jul 14, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Gavin's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Ed Morse Chevy Buick GMC Team

July 13, 2023

As always- the Service Department got me n, diagnosed the issue, installed the necessary part and back on the road - all in the agreed time time frame and at the estimated price. Great folks to work with!! More

by DRIVE_FOR_SHOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Ed Morse Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chevy Buick GMC Team

July 12, 2023

It was my first time buying a new vehicle and everybody there made it very easy to understand all the ins and outs. More

by daltonsnider44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lippelgoes
Jul 14, 2023 -

Ed Morse Chevrolet Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Ed Morse Chevrolet Buick GMC Muscatine (MICB). Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Ed Morse Chevy Buick GMC Team

July 07, 2023

The service department is great to work with. Never have any issues with them or their sales employees More

by TMKOLUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Ed Morse Chevy Buick GMC Team

July 07, 2023

People are kind, efficient, helpful, and the popcorn and car wash are free. Thank you! More

by PLUMGROVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Daly
Jul 10, 2023 -

Ed Morse Chevrolet Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Ed Morse Chevrolet Buick GMC Muscatine, we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Ed Morse Chevy Buick GMC Team

July 05, 2023

Suppose to fix some warranty work and change oil. Waited 2 hours for them to tell me there wasn’t a tech to do the warranty work. More

by brian.henry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Ed Morse Chevrolet Buick GMC responded

It is apparent that your oil change service wasn’t carried out in a satisfactory manner. We hope to always provide a positive experience, and it appears your time spent with us does not reflect that value. Thank you for letting us know so we can make the necessary customer service adjustments. Please contact us at your earliest convenience if you’d like to discuss your experience further. We look forward to speaking with you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

July 05, 2023

Found an economical solution to my problem and everything is working just like it was new. More

by GWTPI17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, The Ed Morse Chevy Buick GMC Team

July 04, 2023

The best part is working with Todd Reinsager. We have bought a number of vehicles through him over the years and trust him. More

by pbegley
Recommend Dealer
Yes
Employees Worked With
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Reinsager
Jul 06, 2023 -

Ed Morse Chevrolet Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs! Sincerely, The Ed Morse Chevy Buick GMC Team

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