Freddy ortiz
Freddy ortiz at Ed Morse Chevrolet Buick GMC
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Freddy ortiz

Sales Associate

Ed Morse Chevrolet Buick GMC

501 U.S. 61 BUSINESS
Muscatine, IA 52761

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3.8
14 Reviews
3.8

14 Reviews

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14 Reviews of Freddy ortiz

May 02, 2024

Dealership Rating
Employee Rating

Great experience, great people and didn't take all day to drive home with a new car. More

by njtcpht
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Cox

April 06, 2024

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Employee Rating

So happy that I was able to get the truck that I wanted. Thanks to Freddy and Jim Henderson More

by mgraham10
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Henderson, Dan Cox

Apr 10, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Ed Morse Chevy Buick GMC Team

April 04, 2024

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Employee Rating

Very inconsiderate. Only cared about making a sale with no regard for customer. Unreliable vehicles. Transmission went out on Chevy Tahoe 2 weeks after buying it. Had ex More

by TOMSHY10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Pete Smillie

Apr 05, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for providing us with your feedback. We take these matters very seriously and are saddened to hear about the incident you have described. Please contact us at your earliest convenience so we can discuss this further and work towards a positive resolution. Sincerely, The Ed Morse Chevy Buick GMC Team

January 18, 2024

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The staff was very helpful in answering all of my questions that I had about the Chevy Silverado that I was looking at and eventually buying that day will definitely will go there again for my next p More

by bowen105
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Cox

January 05, 2024

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Employee Rating

Very friendly staff. Nice waiting room. Very clean showroom. Good pop corn. Great selection of vehicles. More

by papawayne81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2024

Ed Morse Chevrolet Buick GMC responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

November 11, 2023

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Employee Rating

They were a clean, professional, courteous, friendly, dealership. They also listened and tried not to force something on us. Quite helpful. More

by schroeder
Recommend Dealer
Yes

Other Employees Tagged: Dan Cox

August 27, 2023

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Employee Rating

Salesman Jake was great and very helpful. My second purchase from Morse in 2 years. I’ll go back again More

by david.zimmerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Mussehl

Aug 31, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for leaving us this great review, David! We are very happy to hear that Jake and our team could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

August 09, 2023

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Employee Rating

Quick easy purchase Gavin went above and beyond to ensure I understood all features the vehicle had to offer along with the process to purchase my car with alternative methods More

by KENGRAY9595
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 11, 2023

Ed Morse Chevrolet Buick GMC responded

Ken, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Gavin went above and beyond to get you in the vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Ed Morse Chevy Buick GMC Team

July 05, 2023

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Employee Rating

Suppose to fix some warranty work and change oil. Waited 2 hours for them to tell me there wasn’t a tech to do the warranty work. More

by brian.henry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Bogart

Jul 10, 2023

Ed Morse Chevrolet Buick GMC responded

It is apparent that your oil change service wasn’t carried out in a satisfactory manner. We hope to always provide a positive experience, and it appears your time spent with us does not reflect that value. Thank you for letting us know so we can make the necessary customer service adjustments. Please contact us at your earliest convenience if you’d like to discuss your experience further. We look forward to speaking with you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

April 03, 2023

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Employee Rating

I was told the vehicle would be totally detailed and the spots on the body would be repaired. This was not done. I was told the etching contract had to be done for a used vehicle. The paperwork says it does More

by glcrosser
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Apr 05, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

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