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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
540 Reviews
Call Service Center (563) 263-5432

540 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

Sort by
July 05, 2023

Found an economical solution to my problem and everything is working just like it was new. More

by GWTPI17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, The Ed Morse Chevy Buick GMC Team

July 05, 2023

Suppose to fix some warranty work and change oil. Waited 2 hours for them to tell me there wasn’t a tech to do the warranty work. More

by brian.henry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Ed Morse Chevrolet Buick GMC responded

It is apparent that your oil change service wasn’t carried out in a satisfactory manner. We hope to always provide a positive experience, and it appears your time spent with us does not reflect that value. Thank you for letting us know so we can make the necessary customer service adjustments. Please contact us at your earliest convenience if you’d like to discuss your experience further. We look forward to speaking with you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

July 04, 2023

Very friendly and helpful. Was very impressed by the quality of work! Thank you so much!! More

by bcbohling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Wittmer
Report | Print
Jul 06, 2023 -

Ed Morse Chevrolet Buick GMC responded

We're thrilled to receive your positive review! Thank you for choosing us, and we look forward to serving you again. Sincerely, The Ed Morse Chevy Buick GMC Team

July 04, 2023

The best part is working with Todd Reinsager. We have bought a number of vehicles through him over the years and trust him. More

by pbegley
Recommend Dealer
Yes
Employees Worked With
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Reinsager
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Jul 06, 2023 -

Ed Morse Chevrolet Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs! Sincerely, The Ed Morse Chevy Buick GMC Team

June 24, 2023

Detail oriented 👍 my appointment was shorter than expected. My oil change was a good value. More

by DILLONJRON
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pete S
Report | Print
Jun 27, 2023 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

June 17, 2023

Rob is the best Accurate and on time. :Laura too. She knows what she's doing More

by user821884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Whitmer
Report | Print
Jun 21, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Ed Morse Chevy Buick GMC Team

Jun 21, 2023 -

user821884 responded

Rob is the best

June 09, 2023

They got me in quickly and fixed the issue I was having with my tire. Also found what was causing the engine light to come on and will contact me when part is in. Better yet it was under warranty!! More

by KDRINKALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Ed Morse Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chevy Buick GMC Team

June 08, 2023

Everything got done in a quick and timely manner! Great place to wait out the repairs and friendly staff. More

by BETHELSHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
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Jun 09, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Ed Morse Chevy Buick GMC Team

June 08, 2023

Great! Quick & painless- handled my regular recommended service & suggested a few other items I wasn’t aware needed attention More

by hi.there
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Ed Morse Chevy Buick GMC Team

June 02, 2023

Thought I filled this out before but here goes I had scheduled for a tire rotation online but when I arrived they didn't find any record of it. The service person managed to get me in. Apparently th More

by engineerarlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 05, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Ed Morse Chevy Buick GMC Team

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