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Pete Smillie
Pete Smillie at Ed Morse Chevrolet Buick GMC
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Pete Smillie

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

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4.7
49 Reviews
4.7

49 Reviews

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49 Reviews of Pete Smillie

April 26, 2024

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Employee Rating

Poor customer service and communication. . very rude and don’t treat costumers with respect or even listen to what they have to say. More

by LINNETTE_TOBIAS
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Elizabeth Weber

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April 25, 2024

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Very affordable and and fair on the price of four new tires. Theytook the extra time to make sure the alignment and the balancing of the tires were correct. Thank you I have a nice smooth ride. More

by TMCNALL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Charles Wiebel

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Apr 26, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

April 19, 2024

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Excellent customer service. Great technicians work. I completely trust this dealership and their employees...we'll done More

by ROBERTALLBEE1160
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Charles Wiebel

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Apr 22, 2024

Ed Morse Chevrolet Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

April 18, 2024

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I worked with service to get the right tires for my Acadia and they nailed it. I have never been let down by Rob the service director and his crew. Thank you. More

by WMHILGER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Charles Wiebel, Rob Wittmer

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Apr 22, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Rob was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Ed Morse Chevy Buick GMC Team

April 16, 2024

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Excellent service with the team at this location, local feel and aware of my preferences and needs. More

by CAROL.REYNOLDS
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Recommend Dealer
Yes
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Apr 18, 2024

Ed Morse Chevrolet Buick GMC responded

We really appreciate your feedback, Carol. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Ed Morse Chevy Buick GMC Team

April 10, 2024

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Very friendly and knowledgeable service department. Nice office dept people Work done in reasonable time period More

by ZORICHC
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber

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Apr 12, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

April 06, 2024

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My experience was very good from the time I pulled in to the time car was done. Thanks More

by CARTERJON50
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Charles Wiebel

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Apr 10, 2024

Ed Morse Chevrolet Buick GMC responded

Jon, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Ed Morse Chevy Buick GMC Team

April 06, 2024

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Great customer service and answered by questions and taking care of my needs. Will come back More

by BLA3NN
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Charles Wiebel

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Apr 10, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Ed Morse Chevy Buick GMC Team

April 04, 2024

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Employee Rating

Very inconsiderate. Only cared about making a sale with no regard for customer. Unreliable vehicles. Transmission went out on Chevy Tahoe 2 weeks after buying it. Had ex More

by TOMSHY10
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Freddy ortiz

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Apr 05, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for providing us with your feedback. We take these matters very seriously and are saddened to hear about the incident you have described. Please contact us at your earliest convenience so we can discuss this further and work towards a positive resolution. Sincerely, The Ed Morse Chevy Buick GMC Team

March 29, 2024

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Everything was taken care of quickly and efficiently. Pete is always on top of things. No complaints. More

by MKHETZ
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 01, 2024

Ed Morse Chevrolet Buick GMC responded

It’s great to know that Pete provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Ed Morse Chevy Buick GMC Team

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