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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
542 Reviews
Call Service Center (563) 263-5432

542 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

Sort by
February 24, 2023

Appreciate the honesty and doing a good job of getting me back on the road. More

by cdwhite82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Report | Print
Feb 28, 2023 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

February 18, 2023

The warranty service on my recall was completed successfully in a timely manner. Thank You More

by cberry3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Wittmer
Report | Print
Feb 21, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Ed Morse Chevy Buick GMC Team

February 16, 2023

Once again Charles and the service tech were AWESOME! !! Will always return in the future! More

by PAULKBHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC Team

February 14, 2023

The dealership garage was very organized. The service was done well and completed in recorded time. More

by wundermc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Wittmer.
Report | Print
Feb 21, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Ed Morse Chevrolet Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Ed Morse Chevy Buick GMC Team

February 05, 2023

See Mike the Service Manager! He is awesome! I highly recommend Ed Morse Automotive Group More

by laurieadekeyrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Edkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rettig, Keith Franks, Emily Armstrong
Report | Print
Feb 09, 2023 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

February 03, 2023

The people I worked with Liz was very proficient in explaining what needed to be done and kept me informed. The telephone system to make an appointment is terrible guess I’m talking to someone thousand More

by jolemayhew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Ed Morse Chevy Buick GMC Team

January 25, 2023

Explained the work done completely. Also answered questions on the bill in detail concerning a coupon. More

by Corey_frad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Na, Emily Armstrong
Report | Print
Jan 31, 2023 -

Ed Morse Chevrolet Buick GMC responded

Corey, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Sincerely, The Ed Morse Chevy Buick GMC Team

January 20, 2023

The dealership installed a chip for my heated seats, which was a shortage when I purchased my new vehicle. When it was available, they called me promptly and we scheduled a time for it to be installed. More

by bnpeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

January 15, 2023

Excellent staff! ! Best service I’ve ever experienced from all departments .. will definitely recommend to other More

by KFRANKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Franks, Eric Harris, Bob Droessler, Emily Armstrong
Report | Print
Jan 17, 2023 -

Ed Morse Chevrolet Buick GMC responded

We cannot thank you enough for your wonderful review of Ed Morse Chevrolet Buick GMC Muscatine (MICB) and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Ed Morse Chevy Buick GMC Team

January 13, 2023

Quick, convenient, kind , and communicative. What else can you ask for - other than “no charge,” lol More

by jjr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Report | Print
Jan 17, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

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