Ed Morse Chevrolet Buick GMC - Service Center

I’ve never had such negative experience at a dealership. Broken parts, bolts not reinstalled and a steering issue that almost caused an accident on my way home. When I returned the next day the service mana Broken parts, bolts not reinstalled and a steering issue that almost caused an accident on my way home. When I returned the next day the service manager did not even run a diagnostic test. I another shop fix it, less than an hour to repair. It was a missing nut on the battery bus bar. (The dealership had run a load test on the battery) More

Had oil changed in my truck. It was completed in a reasonable amount of time. The people I encountered were friendly and professional, and washed the exterior very well Well d It was completed in a reasonable amount of time. The people I encountered were friendly and professional, and washed the exterior very well Well done. More

Austin Barth was great to work with, very friendly and accommodating ! Female service manager not so much ! accommodating ! Female service manager not so much ! More

Aways polite and helpful! Team is well informed and willing to answerr any questions anytime Team is well informed and willing to answerr any questions anytime More

Courteous and on time. Friendly service! I will schedule here instead of my usual place. Friendly service! I will schedule here instead of my usual place. More

I was 30 minutes late and they still worked me in and had it done in a timely manner.( I had wrote the time down wrong).They were very accommodating. it done in a timely manner.( I had wrote the time down wrong).They were very accommodating. More

On time and always a friendly greeting and calls us by name When done they explain what’s was done and why I am a why person Always a wash and we are on our way That is the reason to go back again and name When done they explain what’s was done and why I am a why person Always a wash and we are on our way That is the reason to go back again and again to a smaller dealership where customer service is the name of the game More

Communication was less than poor. My vehicle was in multiple days and every time I was there communicate was terrible, even after I said that the first visit , it only got worse . My vehicle was in multiple days and every time I was there communicate was terrible, even after I said that the first visit , it only got worse . More

This is such a pleasant place to do business with! We usually wait in the waiting room while getting an oil change and are constantly greeted with friendly staff that makes a point to remember your We usually wait in the waiting room while getting an oil change and are constantly greeted with friendly staff that makes a point to remember your name from previous visits! More