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Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
260 Reviews
Call Service Center (563) 659-3225

260 Reviews of Ed Morse Chevy GMC North - Service Center

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January 20, 2023

The process for warranty work was smooth, from scheduling to completion. They completed the work and washed the vehicles as well. More

by WHITMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marv Flammang
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Feb 08, 2023 -

Ed Morse Chevy GMC North responded

Thank you we appreciate your business!

January 20, 2023

Need to offer some discount coupons for oil changes that do not expire so quickly. More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Benyo
Report | Print
Feb 08, 2023 -

Ed Morse Chevy GMC North responded

Walt, thank you for your business, in the future please bring in your coupon we may be able to get you a similar one or sometimes we can honor what you have in hand.

January 20, 2023

Warranty work taken care of and appointment easy to make. Friendly and professional and easy to work with. More

by KENFRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
Report | Print
Feb 08, 2023 -

Ed Morse Chevy GMC North responded

Thank you we appreciate your business!

January 07, 2023

Fast and very friendly people, they did great service and got me back on the road More

by greg_reininga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
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January 02, 2023

service department is very friendly and timely. would recommend to anyone. it is very nice they wash your vehicle every time it is in for service. More

by dpaulus0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
Report | Print
December 16, 2022

Service advisors explain problem and fix in terms understandable to the customer. It makes you feel that you are receiving an honest evaluation. More

by dobbgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2022 -

Ed Morse Chevy GMC North responded

Thank you for letting us know about your experience, we appreciate your business.

Dec 30, 2022 -

dobbgolf responded

Great service.

December 06, 2022

Brought my car in for a 4 wheel alignment and a problem with a door handle. Staff was courteous. The 4 wheel alignment was reasonably priced, but I was charged 139 dollars for diagnostics on the door handl More

by ptcline
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rex Franks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
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November 18, 2022

Employees are friendly and polite. Whether it was sales, service or even the kids washing cars, all were welcoming. I got in and out quickly as I have come to expect. More

by SEV1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hansen, Brandi Benyo
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Dec 13, 2022 -

Ed Morse Chevy GMC North responded

Thank you we appreciate your business

October 17, 2022

Great Service and price. Very helpful and checked into retro fit timing for my vehicle More

by Lrussell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Blake
Report | Print
Oct 21, 2022 -

Ed Morse Chevy GMC North responded

Thank you we appreciate your business

October 02, 2022

Chad is the best. Explains what needs to be done and also went above and beyond to check on the notification of when my sensors and heated seat chip will be available More

by Lrussell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Blake
Report | Print
Oct 26, 2022 -

Ed Morse Chevy GMC North responded

thank you for taking the time to submit this amazing feedback. Our team takes pride in their excellent customer service and will be ecstatic to hear that you left Ed Morse Chevrolet Buick GMC DeWitt.

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