
Ed Morse Chrysler Dodge Jeep Ram
Sierra Vista, AZ

25 Reviews of Ed Morse Chrysler Dodge Jeep Ram
Crooks These people are crooks. Be careful with this dealership. I was interested to purchase a vehicle that the advertised for 23,495 usd for 2 specific VIN These people are crooks. Be careful with this dealership. I was interested to purchase a vehicle that the advertised for 23,495 usd for 2 specific VIN number vehicles. I send them an email and they called back the next day confirming the price. I drove 2 hours to the dealership to purchase the vehicle and when i got their they said that they can sell it for 32,000 and change. Even after prroving them the advertising they claimed that they did not advertise the vehicle at this price. But all of the advertising shower the vin number of the vehicle and photos of the vehicles at their dealership. They don't care about the customer and they try to get you can in on false advertising. Nobody really cares at this dealship and the don't take responsibility for the advertising. STAY AWAY AND DEAL WITH A REPUTABLE DEALER. More
ripoff artists My parents, 72yrs and 65yrs old, bought a car from donovans, a used kia, it pulled a little to the right, after a few weeks it now pulls hard, it has My parents, 72yrs and 65yrs old, bought a car from donovans, a used kia, it pulled a little to the right, after a few weeks it now pulls hard, it has developed a severe shudder and the brakes are getting noisy, my mom brought it in to have it fixed under warranty. They claim that she must have run something over ( she didn't ) and they are not responsible. This dealership is shamefully selling lemons to retirees More
Professional dealership. I have bought 2 cars from this dealership in the last 10 months. My experience has been great!!! I would highly recommend doing business with this co I have bought 2 cars from this dealership in the last 10 months. My experience has been great!!! I would highly recommend doing business with this company. Bill and John really treat you right. Very honest and fair. Thanks for the great service June 2, 2014. 2014 Jeep Grand Cherokee and 2007 Jeep Sahara Terry P More
Steve Bouchikas has provided great Costumer Service. I see a lot of customer saying they had a bad experience. If you have a bad attitude with the staff then you get what you deserved. I always had gre see a lot of customer saying they had a bad experience. If you have a bad attitude with the staff then you get what you deserved. I always had great service with Donovan Dodge. More
Joe and Steve have a refreshing pleasent attitude, this is by far my best expeirence with any and all dealerships I have had. Their willingness to help and assist with issues where others have failed me i is by far my best expeirence with any and all dealerships I have had. Their willingness to help and assist with issues where others have failed me in the past was a very nice surprise. Their quote was dead on and very reasonable for services rendered. I am not sure what has changed at Donovan Dodge but please keep it up. Robert as always has a great attitude and was a big help on numerous occasions. He is always willing to go the extra mile for the customer, which has kept bringing back to your parts department for the last 10 years. Keep up the great service and work guys, love your new outlook on the customer. More
I believe the service department is on the "up swing", the last two trips in for service showed a pretty good improvement since they got rid of the little skinny guy & the gal. Their personalitie swing", the last two trips in for service showed a pretty good improvement since they got rid of the little skinny guy & the gal. Their personalities left something to be desired. Steve does seem to care about his customers & their satisfaction. More
In for regular fluids and filters...in and out on time. Enjoyed the new to me service lounge. what more can I say, good service, been here before. Always good service. Enjoyed the new to me service lounge. what more can I say, good service, been here before. Always good service. More
Services provided were excellent and quickly handled. Service Advisor and technician were helpful in explaining services provided. While waiting for service to be complete I met with sales representative Service Advisor and technician were helpful in explaining services provided. While waiting for service to be complete I met with sales representative, Joe Stickler, even though I wasn't looking for a new vehicle Joe did a great job telling me about the dealership and current sales incentives. More
I have bought two cars from Donovan in the past two years and have had both serviced by Donovan. I have been treated fairly and with respect by every employee encountered; whether sales, service, or parts. and have had both serviced by Donovan. I have been treated fairly and with respect by every employee encountered; whether sales, service, or parts. If (or when) I buy another car, it will most likely be from Donovan. More
Service dept installed a readylift levelizer kit on 2009 dodge ram 1500. Quality workmanship, courteous personnel, and cost was as estimated. Donovan Dodge has sold me several vehicles and has always work dodge ram 1500. Quality workmanship, courteous personnel, and cost was as estimated. Donovan Dodge has sold me several vehicles and has always worked with me to give me the best deal possible. Thats consistency! More