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Ed Morse Delray Toyota

Delray Beach, FL

4.8
1,620 Reviews
For value and for service, it's Ed Morse! Check out our website for more details including Sales and Service hours. http://www.delraytoyota.com find car service savings at http://service.delraytoyota.com
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2800 South Federal Highway

Delray Beach, FL

33483

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Showing 1,620 reviews

May 11, 2011

MR. JAMES ECKERT WAS THE FIRST PERSON I CONTACTED AT THIS DEALER. HE SHOWN PROFESSIONALISM AND WAS FRIENDLY.. THEN I DEALT WITH MR. DAN STERN, EXCELLENT SERVICE PROVIDED BY HIM. HE WAS FRIENDLY, DETAILED ALL More

by viji2minu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMES ECKERT AND DAVE STERN
May 11, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. We have a a great team of associates that work very hard. We'll be sure to let James and David know how please you were with their professionalism. Customer satisfaction is very important to us. Thanks again for your patronage. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

May 11, 2011

Tim has been my personal service rep for over 5 years and never once have I had nothing but superior service. He always fits me in the schedule, even when I call on my way home from class. He takes care of More

by vbriggs0821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
May 11, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. We appreciate the time you have taken to review our dealership. We value your patronage. Our team of associates are professional and friendly. Tim is a good example of a very caring service advisor with many loyal customers. We look forward to seeing you on your next visit. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 11, 2011

Marlene and the entire staff were incredibly helpful, patient, and cooperative. They had exactly the car I was looking for. They took the time to answer all of my questions and explained everything clear More

by whatevuh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlene Greenberg, Marlene Greenberg
May 11, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Customer satisfaction is our number one goal. We agree that Marlene is fantastic. She is an asset to our sales team. We appreciate the time you have taken to review our dealership. Thanks for your patronage and welcome to our family of valued customers. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

May 10, 2011

Steve is the best! Excellent customer service. Excellent people skills. Extremely knowledgeable & was able to answer any one of my questions. Offered resolutions to a tough situation I was presented with. More

by DRamirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Baez, Steve Baez
May 11, 2011 -

Ed Morse Delray Toyota responded

Great to hear how happy you were with the Service at our dealership. Your positive feedback is greatly appreciated. Customer satisfaction is very important to us. Steve is a good example of everything it takes to be an excellent associate: friendly, professional and caring. We appreciate your patronage and look forward to seeing you for your next service. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 10, 2011

Went to Ed Morse for 105,000 mile service and as usual Went to Ed Morse for 105,000 mile service and as usual used Richie Reyes for service. Car required great expense to service and Richie suggested More

by Arnold Goldstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlene Greenberg & Richie Reyes, Marlene Greenberg
May 10, 2011 -

Ed Morse Delray Toyota responded

Great to hear you had a wonderful experience at our Dealership. It is so rewarding to read your review comments. We are committed to customer satisfaction and wish you lots of good luck with you new vehicle. Thanks again. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

May 10, 2011

I brought my Toyota Prius in to get it's tires rotated. Everyone at the dealership was very friendly and helpful. The service was actually completed in less than the estimate time. Scott was very good at More

by boca1918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shannon
May 11, 2011 -

Ed Morse Delray Toyota responded

Thank you for your positive feedback. We have a great team of service advisors. We agree, Scott is very professional and works very hard to exceed our customers' expectations. We appreciate the time you have taken to review our Service Department and we are looking forward to seeing you again. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 10, 2011

Had the best experience with Wayne Feldman,when leasing my new corolla.Also greathelp from the service dept.David and Eric was a great help.Answered all my questions.Helped to get what I wanted in my car.H More

by supermom92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WAyne Feldman, David Romeo
May 10, 2011 -

Ed Morse Delray Toyota responded

Your positive feedback is greatly appreciated. Customer satisfaction is very important to us. We're so glad to hear that you had a great sales experience. Welcome to our family of valued customers. Thanks again, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

May 10, 2011

I cannot say enough good about my experience with Delray Toyota.From the start of what to look at and how to follow it all through they stay with you, help you and take care of ALL the details. Everything a More

by lkrongold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ameraris and Andy Cotler
May 10, 2011 -

Ed Morse Delray Toyota responded

We appreciate your positive feedback. Customer satisfaction is a top priority at Ed Morse Delray Toyota/Scion. Thank you for taking the time to share your thoughts and comments with others. It means a lot to us. Good Luck with your new vehicle. Thanks again. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

May 10, 2011

This dealeship provides SUPERIOR CUSTOMER SERVICE!! This dealeship provides SUPERIOR CUSTOMER SERVICE!! David Romeo is a true professional, he provides the highest quality level of service. I own thre More

by EAH33076
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
May 10, 2011 -

Ed Morse Delray Toyota responded

Thank you so much for your positive feedback. Customer satisfaction is very important to us. We agree, Dave is great. He is an asset to our dealership. Thanks for taking the time to share your comments about our dealership with others. It means a lot to us. Looking forward to seeing you in the future. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 10, 2011

Thanks for the great service and personal attention when I bring my cars in for service. David and Tim always are very professional and its always a pleasure doing business with them. The facility is easy More

by raymmm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo and Tim Baird, David Romeo
May 10, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Customer satisfaction is very important to us. We are fortunate to have many associates that have been with us for a long time. We appreciate the time you have taken to compliment both Tim and Dave regarding your recent service experience. Thanks for your patronage Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

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