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Ed Morse Delray Toyota

Delray Beach, FL

4.8
1,679 Reviews
For value and for service, it's Ed Morse! Check out our website for more details including Sales and Service hours. http://www.delraytoyota.com find car service savings at http://service.delraytoyota.com
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2800 South Federal Highway

Delray Beach, FL

33483

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Showing 1,679 reviews

March 15, 2022

Frank Rojas is Very friendly and is a kind person . Looking to help out people More

by jasminerenteria35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Verdesoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Rojas, Esteban Ruiz
Mar 16, 2022 -

Ed Morse Delray Toyota responded

We are pleased to hear of your great experience with Frank! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

March 13, 2022

Always a pleasure to come here to view what options we have for new cars More

by boyish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Svanberg
Mar 14, 2022 -

Ed Morse Delray Toyota responded

We are happy to hear that. Thanks for taking the time and letting us know. Ed Morse Corporate Offices

March 13, 2022

My first experience with you i find it a good experience good job no complaint More

by bertranjean3
Recommend Dealer
Yes
Employees Worked With
Jonathan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Ed Morse Delray Toyota responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression! Ed Morse Corporate Offices

March 12, 2022

My car was brought to the dealership for an oil change and car checkupI bought my car from the dealership and I have been happy with the service. Service and attentiveness is very important to me More

by dha25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Verdesoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Berger
Mar 14, 2022 -

Ed Morse Delray Toyota responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon! Ed Morse Corporate Offices

March 12, 2022

Horrible services. They did not respect my time. I was there for 2 hours and 20 minutes. No one communicates with us. Did not even clean up the plastic cover and m More

by Khaythu
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Will Gross
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Ed Morse Delray Toyota responded

Thank you for letting us know about this. This is not the level of customer service that we promote here at Ed Morse Delray Toyota and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please don't hesitate to reach out to me (Taylor Postin, Customer Relations Manager) directly via email at TaylorPostin@edmorse.com. Ed Morse Corporate Offices

March 12, 2022

My service advisor was Lowens Dumel and he was excellent. I would rate him with five stars. I’m sorry but I’m not aware of who Jonathan Cox is. More

by Katrina12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lowens Dumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Ed Morse Delray Toyota responded

Thanks for sharing your quality experience with Lowens. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices

March 12, 2022

Always a professional experience! Gabby in Service is EXTREMELY knowledgeable and customer friendly. She is quite an asset to the company and keeps me coming back for all my service More

by Pattig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabby Verdesoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Ed Morse Delray Toyota responded

Thank you for taking the time to share your excellent experience with Gabby! We are so happy she could help make your experience a breeze. Should you need anything, please don't hesitate to reach out. Ed Morse Corporate Offices

March 12, 2022

Excellent customer service, really fast and excellent quality, for sure will continue visiting the dealership for maintenance More

by Henry Gongora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Pescota
Mar 14, 2022 -

Ed Morse Delray Toyota responded

Thanks for the great review, Henry. Please let us know if you need anything else in the future! Ed Morse Corporate Offices

March 12, 2022

Excellent customer service, job well done. Have a good experience with my service consultant. Keep the good customer service More

by jcastor47
Recommend Dealer
Yes
Employees Worked With
Lowens Dumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Ed Morse Delray Toyota responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know! Ed Morse Corporate Offices

March 12, 2022

My advisor informed me that it was going to be 60 to 90 min. For the service to be performed that’s okay at least I was informed. Wish they would of washed the vehicle after the service though. More

by jaym3180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Vassilatos
Mar 14, 2022 -

Ed Morse Delray Toyota responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you! Ed Morse Corporate Offices

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