Ed Morse Delray Toyota

The internet and phone sales team need some work to be more available and helpful prior to being onsite. Once in the showroom they were honest, upfront, and helpful when purchasing a used vehicle. No tr more available and helpful prior to being onsite. Once in the showroom they were honest, upfront, and helpful when purchasing a used vehicle. No trying to sell me extended warranties I did not want or need. Found me a fantastic interest rate also. More

Unacceptable service agent. Brought car in for first service. Should have taken 1-1.5 hours max. After sitting in the waiting room for 3 hours I went in to ask why it was taking Brought car in for first service. Should have taken 1-1.5 hours max. After sitting in the waiting room for 3 hours I went in to ask why it was taking so long? Robert Amato told me he just got the paperwork and to come sign off. Didn't review the paperwork, almost pushing me out the door. When I arrived home there was a voicemail on my phone from R. Amato informing me the car was done. He left it 2 hours prior to my inquiry. So...he lied about the car just being done. Unacceptable!!! I have been with Toyota since 1991 and this is the first time I've had a negative experience. More

Quality service and repair The service rep gave me close estimates and options for repairs. I was kept informed of pricing and timeframes for repair during the inspection proces The service rep gave me close estimates and options for repairs. I was kept informed of pricing and timeframes for repair during the inspection process. The final outcome was very satisfactory. More

The car buying process My wife and I were in yesterday looking for a new car. Both Joe and Bret were extremely helpful in navigating us through the buying process. We had My wife and I were in yesterday looking for a new car. Both Joe and Bret were extremely helpful in navigating us through the buying process. We had so many questions and they were all answered to our full satisfaction. In addition, we wanted to negotiate a great deal and both Joe and Bret listened to our needs and did everything they could to get us the deal we were looking for! More

Car was picked up at my home and taken to Ed Morse in Delray Beach for routine servicing. Car then returned to me in a very reasonable amount of time. Excellent service, especially in these trying time Delray Beach for routine servicing. Car then returned to me in a very reasonable amount of time. Excellent service, especially in these trying times. More

I bought my RAV 4 from Jonel Bermudez. He was professional, knowledgeable, and went the extra mile to ensure I was a satisfied customer. He absolutely exceeded all expectations with a wonderful w professional, knowledgeable, and went the extra mile to ensure I was a satisfied customer. He absolutely exceeded all expectations with a wonderful work ethic. He made the experience easy, and I would highly recommend him to assist with your purchase. More

Seamless service as always. Brenna is awesome once again. One of her colleagues also was very helpful when I first arrived. His name escapes me at the moment, but he was there early morning when I arrived at One of her colleagues also was very helpful when I first arrived. His name escapes me at the moment, but he was there early morning when I arrived at 7 for my appointment and quoted me an accurate wait time. Both him and Brenna were great. More

Excellent Once Again We purchased our first vehicle from Chris approximately 15 years ago and it was the best experience we've had buying a car. After 10 years with her Hi We purchased our first vehicle from Chris approximately 15 years ago and it was the best experience we've had buying a car. After 10 years with her Highlander, my mother started looking for her next car. We contacted Chris who found my mom the exact car she wanted. The process from start to finish with Chris exceeded our expectations.If you're looking for a Toyota, look no further than Ed Morse Toyota and Chris Clark. More

Efficient service with good COVID precautions I had a routine maintenance visit that was easy to schedule, took 90 minutes, as promised and I was out of there. There was good sensitivity about ma I had a routine maintenance visit that was easy to schedule, took 90 minutes, as promised and I was out of there. There was good sensitivity about masks and social distancing. More