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Ed Morse Ford
Muscatine, IA
332 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE
"Dealer of The Year" ~ Automotive News
"Quality Dealer" ~ Time Magazine
"Cadillac Dealer of the Year" ~ (multiple recipient)
"Cadillac Certified Elite Service Dealer" ~ (multiple years)
"Honda President's Award" ~ (multiple recipient)
"Mazda President's Council" ~ (multiple recipient)
"Toyota Chairman's Council" ~ (multiple recipient)
"Jack Smith Leadership Award" ~ General ...
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Today:Open today 8:00 AM - 7:00 PM
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Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 332 reviews
August 09, 2025
I was very happy with my experience at Ed Morse. I have purchased at least 5 new cars from this dealership and have always been treated very professionally. Thank you I have purchased at least 5 new cars from this dealership and have always been treated very professionally. Thank you More
by 79lynned
Verified CustomerEmployees Worked With
Other Employees :
Bill Beedenbender is just so kind and thoughtful.
August 09, 2025
Service was great! My vehicles maintenance was finished when they said it would be. Only complaint was when offered to wash my vehicle I gladly accepted but it was not My vehicles maintenance was finished when they said it would be. Only complaint was when offered to wash my vehicle I gladly accepted but it was not dried and had water spots all over it! Sincerely, Brandon Haynes More
by haynesb
August 02, 2025
Everytime I have scheduled service with valet pickup, they forget to come pick up my vehicle. Then I have to call and reschedule my service. It’s literally every time! I even call and make the appointmen they forget to come pick up my vehicle. Then I have to call and reschedule my service. It’s literally every time! I even call and make the appointment and have them verify that they will be picking it up and the address where the pickup is. The online scheduling is a joke and when I make an appointment online they tell me that I didn’t schedule an appointment. More
by BRANDO0224
August 01, 2025
Service was prompt and on time as scheduled, which I appreciate since I come from out of town, Also I’m not a good waiter. appreciate since I come from out of town, Also I’m not a good waiter. More
by daisywingert
August 01, 2025
Good experience easy purchase! No more to say!!!!! Good experience n more to say! Thank you No more to say!!!!! Good experience n more to say! Thank you More
by andida73
Employees Worked With
July 26, 2025
I appreciate that they always get me in promptly for service. The staff is friendly and always helpful. service. The staff is friendly and always helpful. More
by JTPETERS0556
Employees Worked With
July 22, 2025
Originally came to Ed for a problem with my truck going dead and no one else in town could fix it. They found it was a loose bolt on my trans. Been going back for maintenance ever since. dead and no one else in town could fix it. They found it was a loose bolt on my trans. Been going back for maintenance ever since. More
by DTSCHROEDER1
July 21, 2025
Terrible communication, would say they'd call with updates and wouldn't. Wouldn't return voicemails. Didn't tell us that they didnt know what was wrong with our car for sure before we agreed to the in updates and wouldn't. Wouldn't return voicemails. Didn't tell us that they didnt know what was wrong with our car for sure before we agreed to the initial service and found out when we picked up that they didnt know the root cause. Placed a new part on our car "for free" but then took it back off before consulting with us if we would pay for it to stay on our car. Had our car 3 separate times and could not determine what was wrong with our car - claims Ford says its "normal operation". Will not go back. More
by CRASH.127
July 17, 2025
Appt 6/30 part not ordered Appt 7/14 part needed painting Still not fixed painting Still not fixed More
by CONNIEHRDR
Employees Worked With
July 16, 2025
Simple oil change and wash. Turned around quickly. Only thing was you didn't have my brand of coffee . Turned around quickly. Only thing was you didn't have my brand of coffee . More
by CWHETZ47
