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Ed Morse Ford
Muscatine, IA
322 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE
"Dealer of The Year" ~ Automotive News
"Quality Dealer" ~ Time Magazine
"Cadillac Dealer of the Year" ~ (multiple recipient)
"Cadillac Certified Elite Service Dealer" ~ (multiple years)
"Honda President's Award" ~ (multiple recipient)
"Mazda President's Council" ~ (multiple recipient)
"Toyota Chairman's Council" ~ (multiple recipient)
"Jack Smith Leadership Award" ~ General Motors (multiple recipient)
"National Dealer of the Year" ~ DealerRater
"Consumer Satisfaction Award" ~ DealerRater (multiple recipient)
"Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient)
"South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 322 reviews
July 14, 2025
I am so disappointed in your service. . I had an 8:30 appt to fix an issue covered under my bumper to bumper! Car was brought in at 8:22,, checked in.was told it would take 2-3 hours and i . I had an 8:30 appt to fix an issue covered under my bumper to bumper! Car was brought in at 8:22,, checked in.was told it would take 2-3 hours and if I needed a ride,,,told them I had arranged one.. called back at 11:35,, so I could pick up car,,,was told they were just starting on it…. The reason was other people that were waiting there for their car came before me…. I told them to not start on my car,,,as your 3 hours was up!!!! I came in and and talked to your service manager.. she apologized but said that other people were waiting and so they came first.. I heard a number of excuses,,, short staffed, busy,, double bookings,,, all NOT MY PROBLEM! I was told that I ever told you guys my expectations. I guess I expected you to do your job,,, I have bought my last 5 new cars from you,,, so I expect honesty, integrity, and kindness.. I also just received a recall letter. Said they contacted me June2024,, and I know I brought my car in and some one checked it and said problem didn’t apply to my car…. So why am I getting another notice????? You guys need to get your act together! I would have gone straight to your General Manager but I have been told he’s not nice!!! So fix your issues!!! More
by twilson53
Verified Customer
July 13, 2025
A bbc ddc egg of the car shop black blue red mmm od Hi 15! 15! More
by MICHAPLIN
Employees Worked With
July 09, 2025
The service ladies were friendly and helpful. I will go back to Ed Morse again. I will go back to Ed Morse again. More
by KAIRBEDA
July 06, 2025
I have always been treated very well at Ed Morse. They are prompt and nice with everything they do for me. I will always choose EdMorse and Bill Beedenbender! They are prompt and nice with everything they do for me. I will always choose EdMorse and Bill Beedenbender! More
by 79lynned
Employees Worked With
Other Employees :
Bill Beedenbender
July 02, 2025
Didn't put my filter in properly have to use my time-return to fix time-return to fix More
by AKHAGENS
July 02, 2025
I really enjoyed my purchase at Ed Morse. I have bought several vehicles at that dealership. I have always been treated wonderfully. Keep up the top notch work. I have bought several vehicles at that dealership. I have always been treated wonderfully. Keep up the top notch work. More
by 79lynned
July 02, 2025
Respectful sales representatives. Easy to connect with the representatives. Overall family feel when buying from them! Easy to connect with the representatives. Overall family feel when buying from them! More
by ALISSA
June 29, 2025
Grace was great to work with and they did a great job on my car my car More
by keithcox13
Employees Worked With
June 25, 2025
Grace was right-on-it as soon as I entered the building. Thank you Grace! Thank you Grace! More
by nocturnalone
June 21, 2025
Pleased with trade in and the time Chase took answering all our questions. Never felt pressured. all our questions. Never felt pressured. More
by kim.teel59
