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Ed Napleton Acura

Elmhurst, IL

4.5
776 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive. If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont. Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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745 West Lake Street

Elmhurst, IL

60126

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Showing 776 reviews

March 21, 2023

Miguel did a great job thank you so much for the help miguel thank you so much More

by Bridges1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel mancilla
Mar 23, 2023 -

Ed Napleton Acura responded

Bridges1012, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

March 20, 2023

Jovany definitely went above my expectations with his customer service, he had worked with Christian & Izzy to make sure I had the best experience possible. Thank you gentlemen for being so patient and k More

by Nancy Bahena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovany, Izzy, & Christian
Mar 22, 2023 -

Ed Napleton Acura responded

Hi Nancy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 13, 2023

Wilson was a great help he helped me get out of a bad deal with CarMax Acura was very good to me there service was great all around satisfaction. More

by Richporter75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilson Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitko Kadric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Ed Napleton Acura responded

We're glad to hear our Staff took such great care of you, Richporter75! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care! We can't wait to see you again, have a great day. Regards, Julissa Varela Customer Relations Manger Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

March 03, 2023

Looking for a great Acura at a great price from someone you can trust? Ask for Jon at Ed Napleton Acura. He’ll meet your needs, answer your questions, and respect your time. More

by Love2teach
Recommend Dealer
Yes
Employees Worked With
Jonathan Hoekstra
Mar 06, 2023 -

Ed Napleton Acura responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Love2teach. Thank you and we hope to see you again! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

February 25, 2023

Wilson was a great person to work with. Accommodating and helpful, I’d recommend working with him! More

by Elle_Dee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wilson
Feb 28, 2023 -

Ed Napleton Acura responded

Hi, we're glad to hear you found our staff to be so informative and helpful. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 24, 2023

Thank you for the great help with my newly purchased RDX. My salesman was James Sublette who was very helpful and very professional. thank you very much James!!! More

by bernadeta bala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James sublette
Feb 27, 2023 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Bernadeta Bala! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

February 17, 2023

My salesman Jovany was terrific and so was the manager Slavi. They explained things very well and were very patient. More

by Ksophie9667
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovany
Feb 20, 2023 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Ksophie9667! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

February 10, 2023

Thank you for the great Assistance with my new purchase. My salesman was James Sublette and he was really helpful and resourceful. MORE More

by rafalbala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sublette
Feb 12, 2023 -

Ed Napleton Acura responded

Hi, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

Feb 13, 2023 -

rafalbala responded

Thanks James !!!!

February 05, 2023

Wanted to give them a chance even though my research did not reveal great comments/ ratings (Looked at getting a Certified, 2022, Acura MDX, Advance Trim) The Pros: - Good salesperson (Jeovany) - Good More

by William P.
Recommend Dealer
No
Employees Worked With
Jessica Stone; Giovanny; Julissa Varela
Feb 08, 2023 -

Ed Napleton Acura responded

Thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. Please give us a call at your earliest convenience so we can try to turn thing around. You can reach me directly at 630-782-9300 x2378/x2339. Hope to speaking with you soon. Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

February 04, 2023

Thank You Wilson for walking us thru the various RDX specs to find the correct fit which met our needs More

by Mark.zaharski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilson Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Ed Napleton Acura responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if you have any additional questions about services you received and thank you for choosing Ed Napleton Acura!

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