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Ed Napleton Acura

Elmhurst, IL

Overview
Employees
Reviews
Vehicles
4.2
784 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive. If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont. Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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745 West Lake Street

Elmhurst, IL

60126

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Showing 784 reviews

January 10, 2023

Purchase experiance very poor salesmen tried to scam on pricing. the ad said they would finance anyone then they said car was to low in price for that. salesmen promised to fix check engine light and ju More

by ocarr10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
not listed
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Jan 12, 2023 -

Ed Napleton Acura responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (630) 941-4300 and we will do our best to make this better.

Jan 12, 2023 -

ocarr10 responded

I have had direct conversations with several people there i will reach out to you also. But at this point we had to pay $357.20 to fix what your salesman said he would fix and didnt. we like the car so $357.20 is the issue

December 31, 2022

3rd Acura lease from here, good service and good deal as usual, will keep my business here for Acura More

by Gulan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2023 -

Ed Napleton Acura responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Ed Napleton Acura as your first choice for all your vehicle needs. Safe travels!

December 31, 2022

Me and my husband bought 22 rdx from Wade a week ago, love the car, he worked out a great deal for me More

by Zainab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2023 -

Ed Napleton Acura responded

Hi Zainab, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

December 30, 2022

My family just bought a mdx from Wade, we are very happy with the deal we got, and we love the mdx More

by Rakesh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2023 -

Ed Napleton Acura responded

Congratulations on your new car, Rakesh! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2339/x2378 marta.nilles@napleton.com

December 30, 2022

Brought my type s back for 1st oil changes, love my car, great people here. More

by Hua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2023 -

Ed Napleton Acura responded

Thanks for sharing your recent service experience with us, Hua! We hope you continue to choose Ed Napleton Acura as your first choice for all your vehicle needs. Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2339/x2378 marta.nilles@napleton.com

December 29, 2022

Very happy with my new ride, Wade is the salesman who helped me out, great deal i got from here More

by Robin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2022 -

Ed Napleton Acura responded

Robin, we appreciate you choosing Ed Napleton Acura! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! We want all our customers to feel this way when leaving our dealership! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

December 27, 2022

Love my mdx, Wade help me out with a very good deal, thank you for your help More

by Fei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2022 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Fei! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Thank you so much again for your feedback! We hope you have a great day! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst julissa.varela@napleto.com 630-941-4300 ext 2339/2378

December 22, 2022

Jim Sublette did a great job explaining options we had with a “soccer family” I appreciate his knowledge. Great dealership! More

by Vertdsn
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jim Sublette
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Dec 23, 2022 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Vertdsn! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Marta Nilles customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

December 21, 2022

While car shopping at a dealership is my least favorite thing in the world, James made it not only pleasant but also fun! Highly recommend James and Acura. More

by subdesign
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sublette
Report | Print
Dec 22, 2022 -

Ed Napleton Acura responded

Subdesign, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 2339/2378 julissa.varela@napleton.com

December 09, 2022

Aj was super helpful during my process finding the right Acura for me. I originally wanted an mdx and Aj got me into an A spec with no problems! Great place to buy a car More

by Anunez3122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aj
Report | Print
Dec 12, 2022 -

Ed Napleton Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ed Napleton Acura! We appreciate you choosing Chicago-land's #1 Acura Dealership!

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