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Ed Napleton Acura
Elmhurst, IL
776 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive.
If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles.
Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont.
Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 776 reviews
May 17, 2024
I would suggest to stay as far away as possible. Salesman was not straight forward with the offer and kept making commitments management would not accept. The finance department has been a nightmare Salesman was not straight forward with the offer and kept making commitments management would not accept. The finance department has been a nightmare. Three weeks later and they have still not sent in the buy out check in for the vehicle we traded in. They fought tooth and nail to not provide in writing the "add ons" promised in the sales agreement. I had to ask 4 times for them to finally comply. We had to sign the purchase papers twice as they were done incorrectly the first time. The attempt to add on the extended warranty and coverage was improperly described and intentionally misleading. Follow up calls have been met with a whole lot of promises that have not been kept. I still do not have answers to my very simple questions. The only reason I found myself at this dealership was that they said they had a vehicle in stock when I called an hour before arriving, but they actually did not. There just has to be a better way. Worst new car buying experience I have ever been through. More
by Andy
Employees Worked With
Tyler
March 27, 2024
Jovany Fragoso was an excellent guide while I navigated the purchase of my CPO MDX. He knew the features of vehicle, helped me do the walkthrough while it was raining, and took time to help me get the best the purchase of my CPO MDX. He knew the features of vehicle, helped me do the walkthrough while it was raining, and took time to help me get the best deal. Give him a call if you’re looking for an Acura! More
by bbyf16
Employees Worked With
Jovany Fragoso
March 13, 2024
Steven Martin and his manger Stiven work really hard. They were very thorough and informative on the vehicle I was buying. They helped me work within my budget and I would come back again. They were very thorough and informative on the vehicle I was buying. They helped me work within my budget and I would come back again. More
by lancej474
Employees Worked With
Steven Martin
February 17, 2024
Steven Martin pull me out down of the service Department. He Was Able To Get Me and My Boys Into A Brand New 2024 Vehicle With No Money Down, With the BEST WARRANTY AND DEALS. He Is Truly Hands Down A God Se He Was Able To Get Me and My Boys Into A Brand New 2024 Vehicle With No Money Down, With the BEST WARRANTY AND DEALS. He Is Truly Hands Down A God Send!! HIGHLY RECOMMENDED!! More
by Latrice Cobbs
Employees Worked With
Steven Martin
