Ed Napleton Honda St. Peters

I set up an appointment to test drive a Honda Accord 2 liter sport. I was assured over the phone that one was available for test drive, and set up an appointment. Drove all the way to the dealer and the o liter sport. I was assured over the phone that one was available for test drive, and set up an appointment. Drove all the way to the dealer and the only one available was sitting in the middle of the showroom with a custom wrap on it. Obviously not available for a test drive. They completely wasted my time. More

*long review, worth the read, will never receive my business* Our salesman Robert Harris, 5 stars. Very fun, laid back guy, was not pushy and was quite helpful. The business manager/finance dept, absol business* Our salesman Robert Harris, 5 stars. Very fun, laid back guy, was not pushy and was quite helpful. The business manager/finance dept, absolute xxxxxxxx, -5 stars. Came in to test drive w/o intent to buy, found a ‘16 Civic Touring in my price range that I decided to move forward with. Spent 7 hours at the dealership, mostly waiting, Robert was very friendly and always checked up on us. Made it back to finance to find them trying to absolutely bend me over. Told me my credit was 150 points lower than what it reports at, even at the rates provided and all financial info accounted for they were asking 130-230 MORE than what monthly payments calculated out to be and would not explain or drop to the actual number. After fighting finance for 45 mins and 4-5 trips out to the business manager to “help us out” i had to become even more assertive after trying it all and tell them im leaving. I had my patience tested on another level and wasted 7 hours to get the fullest run around there was and biggest load of xxxxxxxx from finance and manager. Finally got up and left, BUT WAIT IT DOESNT END THERE. Got to the car about to leave, manager sent Robert running out after us and said we have a deal to work out on a 2020 civic sport. Went back skeptical not wanting to do anything, they then tried coercing me and my girlfriend into an *ILLEGAL, SHADY* straw purchase making her name on the loan but it being “my” car with me making payments and me being on the title. Disgusting and shady, clearly desperate to move cars and will go to any extent, this business manager will do it all to you thinking theyre gonna win. 10/10 would not recommend, i truly wish Robert worked somewhere not commission based because I would love to work with him but at this point refuse to give Napleton my business. More

I’d recommend not buying a used car. Buying a used car is easy, it’s the 5 month down the road maintenance you should worry about. I’ve owned this vehicle for less than 6 months come the oil change, apparent easy, it’s the 5 month down the road maintenance you should worry about. I’ve owned this vehicle for less than 6 months come the oil change, apparently I’m due for a 100,000 mile maintenance package. This total is $1,100. Remind you, I barely did close to 500 miles with this car after purchasing it late spring. The Honda rep will give you the run around saying it’s not their fault. I suggest you go somewhere else. They don’t care about you or the used car, long as they make money! More

Jesse and Jared helped us get a brand new Honda Accord sport!! They are great people here and so helpful I cannot stress this enough if you need a car this is the place to come to sport!! They are great people here and so helpful I cannot stress this enough if you need a car this is the place to come to More

Such an amazing dealership! Jesse Rosenthanl & Jared Kumpfer are amazing and helped out SO much. They listened to our needs & made it happen!! Great customer service!!! These are the people you want Kumpfer are amazing and helped out SO much. They listened to our needs & made it happen!! Great customer service!!! These are the people you want to buy a car from More

Tristan did a great job today helping us find just the right car. Great experience overall. Made our daughter one happy car owner. Very good experience overall right car. Great experience overall. Made our daughter one happy car owner. Very good experience overall More

I just bought my 2017 Dodge Journey from Brian Reuss he was amazing and still is making sure that I am doing good and that everything is going good with my purchase. I whole process was GREAT and I not the was amazing and still is making sure that I am doing good and that everything is going good with my purchase. I whole process was GREAT and I not there for hours. Thank you again for all your help Brian Reuss you did an amazing job! WendyR More