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Ed Napleton Honda St. Peters
St. Peters, MO
1,846 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,846 reviews
February 22, 2024
Ben was very helpful and helped us get things done. There was an issue with some of the work that was supposed to be completed before delivery but Ben once again made that right. Ben always got back There was an issue with some of the work that was supposed to be completed before delivery but Ben once again made that right. Ben always got back to me right away. It did seem odd that the car was not full of fuel upon delivery but over all was a good experience. I would recommend this dealership. More
by gbloodx4
Employees Worked With
Helpful February 15, 2024
We had a great experience at Ed Napleton Honda in St. Peters. We were warmly welcomed into the dealership by the staff at the front desk and they directed us to Ben Pilla. Ben is a warm and friendly man. Peters. We were warmly welcomed into the dealership by the staff at the front desk and they directed us to Ben Pilla. Ben is a warm and friendly man. He listened to our needs and gave us a lot of great information about the 2024 Hybrid CR-V, and then let the car sell itself on a test drive. Working with Ben was one of the best experiences we have ever had with a car salesman. While we were there, the manager of the dealership introduced himself and offered his assistance if we needed it. We met with the Finance manager who treated us very well. In short, from the front desk to the salesman to the management, all the way to the man who delivered the car to us, we had an outstanding experience at Ed Napleton Honda. More
by Fuzzy
Employees Worked With
February 08, 2024
I want to thank Ben Pilla for his exceptional customer service when I purchased a used vehicle. Ben was very knowledgeable and most helpful in meeting my needs. Ben went above and beyond in following up w service when I purchased a used vehicle. Ben was very knowledgeable and most helpful in meeting my needs. Ben went above and beyond in following up with me making sure everything I needed was taken care of. The entire process at Napleton Honda was great!! More
by Kate Vitale
