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Ed Napleton Honda St. Peters
St. Peters, MO
1,846 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,846 reviews
December 08, 2023
Ben Pilla gave me a great deal on my 2024 CRV and Mark Mitchell gave me a great price for my trade-in. I was amazed at the superior customer service I received today! Mitchell gave me a great price for my trade-in. I was amazed at the superior customer service I received today! More
by frazierjulie101
Helpful November 30, 2023
Ben was great! Very knowledgeable and he took his time to thoroughly answer all my questions. Ed Napleton is lucky to have Ben. Oh, and my Honda is great too! Very knowledgeable and he took his time to thoroughly answer all my questions. Ed Napleton is lucky to have Ben. Oh, and my Honda is great too! More
by familyvan
Employees Worked With
November 28, 2023
The car that I was interested in was listed at one price online and I verified that price with the first salesman that contacted me. When the manager called me the following day there was a $10,000 dealer m online and I verified that price with the first salesman that contacted me. When the manager called me the following day there was a $10,000 dealer markup so I politely declined any further conversation. More
by justin.mitchell79
Employees Worked With
November 24, 2023
Great experience working with Ben. Understood what I needed and worked to get me the best deal. Love my new Honda! Understood what I needed and worked to get me the best deal. Love my new Honda! More
by kworksgolfs
November 24, 2023
Great dealership! Ben fought to get the price down for me and I am more than happy with my new Honda Civic Sport. Will come back again for my next vehicle! Ben fought to get the price down for me and I am more than happy with my new Honda Civic Sport. Will come back again for my next vehicle! More
by mckringleberry4
Employees Worked With
November 14, 2023
We choose this dealership because they participate in the Costco auto buying program. The vehicle we ended up purchasing was excluded from the program, but we received many of the benefits of the program. Costco auto buying program. The vehicle we ended up purchasing was excluded from the program, but we received many of the benefits of the program. Brian was wonderful to work with and the communication was great. More
by theresamccb
November 07, 2023
Good sales experience. Online application and customer service was good. Dealership was clean and had great amenities. Online application and customer service was good. Dealership was clean and had great amenities. More
by CL
Employees Worked With
November 07, 2023
Stay away from this dealer. They don’t know how to follow the service contracts they have. When you question it and say you won’t pay they call back and say they “looked at it w They don’t know how to follow the service contracts they have. When you question it and say you won’t pay they call back and say they “looked at it wrong the first time and it is actually covered under the service contract.” Give a quick search on the lawsuits the company is facing/lost before you deal with them l. Their finance guy told me told me to lie to neighbors credit union to say I was referred by someone I knew. I wasn’t and was told to say I was referred by a name the finance person gave me. More
by aj.lich
November 04, 2023
I recently bought my first ever car from this dealership, and what should have been something to celebrate turned out to be the worst experience in my life. Ever since i got them to take out the market adjus and what should have been something to celebrate turned out to be the worst experience in my life. Ever since i got them to take out the market adjustment they we’re trying to force stuff on me like leather protection etc. and after I specifically told them to only run my credit for honda bank i found three hard inquiries from different banks and they were trying there best not to give me the honda apr offer although i brought my father as a co-signer to over come this issue they gave as xxxx and each time we wanted to walk away from the deal they rush to fix it and try to scam us in another thing. Now I bought the car and was promised a tint and all season mats as a sorry for what happened. And it have been over a week and they stopped picking my call nor respond to my msgs . It’s an awful experience that I wouldn’t wish anyone to go through. My first ever car was a disaster thank you Ryan More
by Mohammad Mosleh
