Ed Napleton Honda in Oak Lawn

Goes above and beyond to make sure you're satisfied We received an internet quote after using TrueCar as suggested by my bank. We were in contact with David Reiser by phone and he was very pleasant t We received an internet quote after using TrueCar as suggested by my bank. We were in contact with David Reiser by phone and he was very pleasant to work with. He made sure the care was available before we drop an hour to test drive. Other dealerships we went to would tell us it was there to have only "just sold it" when walking out the door. We were happy this wasn't the case. Piotr was our sales rep. He was very knowledgeable about the car and let us test drive at our own pace. He asked us questions to make sure the car was the right fit. And he was able to answer whatever questions we had. Very no-pressure sales which is a huge plus compared to other places. When it came down to filling out the paperwork we did have a miscommunication, but Eric Soto (GM) was able to clear up any misunderstanding and work with us to make sure we were happy. We also had the pleasure of working with John Syriani as sales manager ad Samuel Day Jr for finalizing the sale and showing us all the car features so we were confident that we had a solid understanding of all the tech in the car. Also, I commend his patience in our mistakes when trying to get Android Auto working since our phones were not properly set up to connect to the car. Overall a great experience. It was our second purchase at this dealership and I can see myself coming back when it comes time to replace the 2010 Civic I purchased there 8 years ago. Thanks again, Ed Napleton team! More

Very pleasant experience. GG was our sales person and he was excellent. Didn't rush through the process and was very friendly and patient with us. Took us for a test drive, a GG was our sales person and he was excellent. Didn't rush through the process and was very friendly and patient with us. Took us for a test drive, answered all our questions, and offered us something to drink, On pick up of our vehicle he explained all the features, paired up my phone and showed us how to use it. Also followed up a couple of days later to make sure everything was ok. Told us call anytime with questions or issues that might come up. Thank you More

Car buying Howard and Frank are very nice to talk to and don’t rush you on making the hasty decision that you can regret later..Thanks Frank and Howard. Howard and Frank are very nice to talk to and don’t rush you on making the hasty decision that you can regret later..Thanks Frank and Howard. More

Great service I Usually hate walking into dealerships. Today was a completely different experience. Salesperson Howard was not pushy, friendly, honest; all around g I Usually hate walking into dealerships. Today was a completely different experience. Salesperson Howard was not pushy, friendly, honest; all around great service is what we received today! More

Great service I came in to Ed Napleton in Oak lawn today and had a great experience buying my car will be back to buy my next one for my son. I came in to Ed Napleton in Oak lawn today and had a great experience buying my car will be back to buy my next one for my son. More

Monica Martisek About 3 weeks ago I walked in to Ed Napleton Honda in Oak Lawn and instantly I was warmly greeted by Monica Martisek. I already knew what car I wanted About 3 weeks ago I walked in to Ed Napleton Honda in Oak Lawn and instantly I was warmly greeted by Monica Martisek. I already knew what car I wanted to test drive so this made the process simple. Monica answered all the questions that I had since it was my first time buying a car from the dealer. They valued my trade in and were willing to work with me. Overall, Monica made it easy and hassle free. If any of my friends or family are looking to buy a car I send them over to Monica. More

MY NEW CAR Sam Giris is a gentleman , so helpful ,so honest and also can share a good joke,i purchased my car at ed napleton honda in oaklawn ,I Sam Giris is a gentleman , so helpful ,so honest and also can share a good joke,i purchased my car at ed napleton honda in oaklawn ,I had the pleasure of meeting Sam .besides being a lovely guy to deal with ,he thoroughly brought me through the whole purchasing process of my first new car . he answered every question I had to ask so proffessionaly and efficiently I had just such a great experience of buying my first car here ,I would never consider going anywhere else than here. the employees were all awesome and friendly ,one could never go wrong by purchasing here and San Giris as youre sales man .you will go home so satisfied with your purchase , I normally dont leave reviews ,but I just had to advise all you first time purchasers out there,theres no better place to go but Ed stapletons plus the aftersales service is great also,go there today . dont wait . its all there ,satisfaction guaranteed! More

Sam Bader was amazing great service from start to finish. Amazing will be sending my friends and family. Will be back soon thanks again for all the great work. was amazing great service from start to finish. Amazing will be sending my friends and family. Will be back soon thanks again for all the great work. More

Good people Sam was helpful, polite, and a pleasure to work with. We chatted for a while and I really enjoyed his company. No pressure, no BS, just great service. Sam was helpful, polite, and a pleasure to work with. We chatted for a while and I really enjoyed his company. No pressure, no BS, just great service. Truly a gentleman. More

Great service!!! I really recommend this dealer because everybody are very proffesional and efficient. Mr. Griffin help me in all the process and showme the best deal I really recommend this dealer because everybody are very proffesional and efficient. Mr. Griffin help me in all the process and showme the best deal for me. More