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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

4.8
1,516 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,516 reviews

August 29, 2018

Bought a crv Got the crv from Mike, he is very knowledgeable, and gave me a very very good price, love my crv now, will definitely send more people to him More

by W8D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Klein
Aug 31, 2018 -

Ed Napleton Honda in Oak Lawn responded

W8d, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

August 28, 2018

A true professional! I highly recommend visiting with Mónica. Not only is she knowledgeable about the cars she sells, but went above and beyond to put me in the car I real More

by Elgalan41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Martisek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Ed Napleton Honda in Oak Lawn responded

Elgalan41, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

August 27, 2018

First time Buyer! And the Employees here at Ed Napleton really helped me out to get a great car. Monica was my dealer and she made my first car buying experience excel More

by Clarkta57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Martisek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : FLLAD Shehu
Aug 31, 2018 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Clarkta57! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

August 24, 2018

Nice Experience I was just in two days ago To purchase a new vehicle my salesman Bob Dalipi he was great very knowledgeable on the vehicle gave me a walk-through make More

by Corndog0613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob - bashkim Dalipi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Corndog0613! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

August 23, 2018

RECOMMENDED DEALERSHIP I went car shopping at Ed Napelton Honda in Oak Lawn in search of a used vehicle in my price range. I highly recommend Bob Dalipi, who made me feel t More

by dshaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob - bashkim Dalipi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Dshaven! We hope we can continue to be of service to you down the road!

August 23, 2018

Howard Becker was a big help Thank you for the low pressure sales. I felt comfortable with Howard Becker as he was very knowledgeable about the product being sold! Would recommend More

by Austin K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Becker
Aug 31, 2018 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Austin K! We hope we can continue to be of service to you down the road!

August 22, 2018

My heart rate never got over 70. This was by far the easiest dealership experience that I've ever had. Johnny Syriani and Bob Dalipi were a pleasure to work with. And seriously, I wea More

by PaulZutten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob - bashkim Dalipi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2018 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Paulzutten! We hope we can continue to be of service to you down the road!

August 21, 2018

Brand new car lowe payment I came into dealership for service not expecting to purchase a new car, but with the help of Monica Martisek explaining the vehicle exchange program t More

by Hey Mon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob - bashkim Dalipi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Martisek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Hey Mon! We hope we can continue to be of service to you down the road!

August 18, 2018

Great staff My son bought his Honda here! Great staff Eli and Frank the Tank!! Very humble and great to work with! Gave my son a good deal !! My son 1st time buye More

by Iza1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank the Tank , Tony Chippas, Eli Yacoub
Aug 22, 2018 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Iza1029! We hope we can continue to be of service to you down the road!

August 16, 2018

Awesome experience!!!! This is the second vehicle I purchased within 2 days I purchased a vehicle crv touring and my parents loved the vehicle so we came back to purchase an More

by E.isa123123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Klein
Aug 18, 2018 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, E.isa123123! We hope we can continue to be of service to you down the road! If you have any further questions, please give us a call. We're always happy to help!

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