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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

4.8
1,516 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,516 reviews

August 15, 2018

Just wonderful. Howard was amazing! I purchased a new vehicke, and was very happy and satisfied with my purchase thanks to Howard Becker. I would not hesitate to refer family and frien More

by Shine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Codorro, Shaun , Howard Becker
Aug 18, 2018 -

Ed Napleton Honda in Oak Lawn responded

Shine, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

August 10, 2018

Amazing!! My experience with Monicac was not only great it was amazing. She has a heart for her customers she takes her time to understand exactly what it is yo More

by Mappchiil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Martisek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corderro Covington
Aug 14, 2018 -

Ed Napleton Honda in Oak Lawn responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!

August 08, 2018

Buying my Civic Howard and the sales team were attentive to what I was looking for and met me at the price I wanted to pay for a new Civic EX-T. They didn’t have the More

by Hkyplyr72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Becker
Aug 14, 2018 -

Ed Napleton Honda in Oak Lawn responded

Hkyplyr72, thank you for your kind review; we are happy to pass along your comments to the team here at Ed Napleton Honda of Oak Lawn Dealer!

August 07, 2018

Looking for a car for my daughter I have started the search for a car for my daughter and I consulted with Howard Becker for his expertise. He was very knowledgeable, polite and made More

by RikkiB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Becker
Aug 14, 2018 -

Ed Napleton Honda in Oak Lawn responded

Rikkib, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

August 07, 2018

Car Purchase The salesperson I saw was Howard Becker. He was very professional and courteous and was very knowledgeable about the vehicle I was interested in purch More

by Horrorfiend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Becker
Aug 14, 2018 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Horrorfiend! We hope we can continue to be of service to you down the road!

August 07, 2018

Thanks Howard Becker for being #1 I want to give a big shout out to Howard Becker for taking the time to listen and answer all of our questions. My daughter loves her new Car. I’ More

by MattI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Becker
Aug 14, 2018 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Matti! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

August 05, 2018

Best experience Mike was such a huge help in my purchase of my Honda Fit! He is super patient and knowledgeable even bought us dinner after! I’d definitely recommend More

by Jaspopoca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Klein
Aug 07, 2018 -

Ed Napleton Honda in Oak Lawn responded

Jaspopoca, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

Aug 07, 2018 -

Ed Napleton Honda in Oak Lawn responded

Jaspopoca, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

August 05, 2018

Bob is amazing Bob really went the extra mile today for me in helping be purchase my new Honda CR-V! They were under staffed for the day and he ended up having to st More

by SamDennisOchoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob - bashkim Dalipi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2018 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Samdennisochoa! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Aug 07, 2018 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Samdennisochoa! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

August 03, 2018

Great service!! Monica is a very great worker and always seems to have a answer to all my questions. She is the first person to help and is always the nicest! I reall More

by Priscillalynn13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Martisek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

August 03, 2018

Great personalized services Came in & discussed upgrading my car. Monica made it easy, excellent product knowledge & accuracy with paperwork Went from old technology to the m More

by happytoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Martisek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Happytoo! We hope we can continue to be of service to you down the road!

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