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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,527 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,527 reviews
August 29, 2018
The Dealer to trust David Reiser is who you need to contact when you are looking for a new Honda. David treated me and my family with respect and honesty all throughout m David Reiser is who you need to contact when you are looking for a new Honda. David treated me and my family with respect and honesty all throughout my purchase. More
by nickib
Employees Worked With
August 29, 2018
Bought a crv Got the crv from Mike, he is very knowledgeable, and gave me a very very good price, love my crv now, will definitely send more people to him Got the crv from Mike, he is very knowledgeable, and gave me a very very good price, love my crv now, will definitely send more people to him More
by W8D
Employees Worked With
Michael Klein
August 28, 2018
A true professional! I highly recommend visiting with Mónica. Not only is she knowledgeable about the cars she sells, but went above and beyond to put me in the car I real I highly recommend visiting with Mónica. Not only is she knowledgeable about the cars she sells, but went above and beyond to put me in the car I really wanted! Thank you very much Mónica Martisek! More
by Elgalan41
Employees Worked With
August 27, 2018
First time Buyer! And the Employees here at Ed Napleton really helped me out to get a great car. Monica was my dealer and she made my first car buying experience excel And the Employees here at Ed Napleton really helped me out to get a great car. Monica was my dealer and she made my first car buying experience excellent! More
by Clarkta57
August 24, 2018
Nice Experience I was just in two days ago To purchase a new vehicle my salesman Bob Dalipi he was great very knowledgeable on the vehicle gave me a walk-through make I was just in two days ago To purchase a new vehicle my salesman Bob Dalipi he was great very knowledgeable on the vehicle gave me a walk-through make sure the vehicle was clean gassed up and ready to go within a couple hours did not have to spend the whole day in the dealership . Thanks again More
by Corndog0613
Employees Worked With
August 23, 2018
Howard Becker was a big help Thank you for the low pressure sales. I felt comfortable with Howard Becker as he was very knowledgeable about the product being sold! Would recommend Thank you for the low pressure sales. I felt comfortable with Howard Becker as he was very knowledgeable about the product being sold! Would recommend to anyone looking for a positive car shopping experience!! More
by Austin K
Employees Worked With
Howard Becker
August 23, 2018
RECOMMENDED DEALERSHIP I went car shopping at Ed Napelton Honda in Oak Lawn in search of a used vehicle in my price range. I highly recommend Bob Dalipi, who made me feel t I went car shopping at Ed Napelton Honda in Oak Lawn in search of a used vehicle in my price range. I highly recommend Bob Dalipi, who made me feel totally comfortable and he was not pushy whatsoever. Bob showed me different vehicles within my price range with respect and courtesy of what I truly could afford. Honestly, this is the best car shopping experience ever. Bob was professional, friendly and very informative about the CRV I purchased. I highly recommend this dealership, but mostly recommend speaking directly with Bob Dalipi. Happy CRV Owner, Doreen More
by dshaven
Employees Worked With
August 22, 2018
My heart rate never got over 70. This was by far the easiest dealership experience that I've ever had. Johnny Syriani and Bob Dalipi were a pleasure to work with. And seriously, I wea This was by far the easiest dealership experience that I've ever had. Johnny Syriani and Bob Dalipi were a pleasure to work with. And seriously, I wear a fitbit to monitor my heart rate and it never got over 70 bpm during my visit. Drove in to explore our options and drove out with a new lease. Easy peasy. More
by PaulZutten
August 21, 2018
Brand new car lowe payment I came into dealership for service not expecting to purchase a new car, but with the help of Monica Martisek explaining the vehicle exchange program t I came into dealership for service not expecting to purchase a new car, but with the help of Monica Martisek explaining the vehicle exchange program to me and how she could get me into a brand new 2018 Honda Civic lowering my payment it sounded to good to be true. She walked me over to sales and Bob Dalipi took over. From then on Bob showed me a 2018 Civic which i fell in love with. The sale was great best of all my payment went down . If you are looking for a new car ir even used this us the place to go!! Ask for Bob ir Monica both in sales they are awesome. I'll be referring everyone. Thanks again!! More
by Hey Mon
August 18, 2018
Great staff My son bought his Honda here! Great staff Eli and Frank the Tank!! Very humble and great to work with! Gave my son a good deal !! My son 1st time buye My son bought his Honda here! Great staff Eli and Frank the Tank!! Very humble and great to work with! Gave my son a good deal !! My son 1st time buyer Frank the tank ! Got him a good deal !! Our experience was great ! More
by Iza1029
Employees Worked With
Frank the Tank , Tony Chippas, Eli Yacoub
