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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,519 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,519 reviews
October 27, 2022
Upon walking into Ed Napleston of Oaklawn, I was greeted by James. He was so wonderful and polite. He helped me find my daughter card to go to college with a new 2023 Honda HRV. Jimmy was fantastic thank yo by James. He was so wonderful and polite. He helped me find my daughter card to go to college with a new 2023 Honda HRV. Jimmy was fantastic thank you for all your help. More
by Magsmason
Employees Worked With
Jimmy bushell
October 27, 2022
My wife and I went in to Ed Napleton looking for a new SUV for our family. We were greeted by Jimmy who helped us make a decision we were comfortable with he even threw in free floor mats not only that we SUV for our family. We were greeted by Jimmy who helped us make a decision we were comfortable with he even threw in free floor mats not only that we got an amazing deal on our trade! thank you Jimmy for helping us by our new 2022 Honda pilot. More
by Nickjames2218
Employees Worked With
Jimmy bushell
October 24, 2022
I needed help with the key fob and brought it in to Napleton in Oak Lawn and was helped by Chris Lemmon, he could not have been nicer and fixed my fob in minutes. 👍 Napleton in Oak Lawn and was helped by Chris Lemmon, he could not have been nicer and fixed my fob in minutes. 👍 More
by tunney50
Employees Worked With
Chris Lammon
October 22, 2022
I came to buy a Honda CRV so I stopped by at this dealership. They have some in stock but not the color that I wanted. Mark helped me find one with one of their other locations. Mark was very helpful dealership. They have some in stock but not the color that I wanted. Mark helped me find one with one of their other locations. Mark was very helpful with the process. More
by Sam I Am
Employees Worked With
Mark Salgado
October 22, 2022
We were referred to this location by a family member. We own a 2010 Honda Odyssey and were very interested in a new 2023 Honda Odyssey. We were assisted by Mark Salgado in sales and by his manager, Johnn We own a 2010 Honda Odyssey and were very interested in a new 2023 Honda Odyssey. We were assisted by Mark Salgado in sales and by his manager, Johnny. We purchased a 2023 Honda Odyssey Sport but have to wait because the vehicle is being made by Honda. That’s OK. We’re not in a rush. I’m a very satisfied customer. More
by Marie
Employees Worked With
Mark Salgado
October 21, 2022
Came to look for a car after mine was totaled and here I met Hugo who was able to show me many cars before finding the one for me ! Hugo is awesome! met Hugo who was able to show me many cars before finding the one for me ! Hugo is awesome! More
by Auroraxc
Employees Worked With
Hugo Hernandez
October 21, 2022
I worked with Jimmy to find a new Honda HRV. He was so patient and helpful and made the process easier for my family and I. We even got free floor mats. Thanks to Jimmy. I highly recommend Jimmy He was so patient and helpful and made the process easier for my family and I. We even got free floor mats. Thanks to Jimmy. I highly recommend Jimmy. More
by Bretmikey
Employees Worked With
Jimmy Bushell
October 21, 2022
My salesman was Jimmy. He was magnificent! Such a gentleman and knowledgeable young man. He helped me purchase my 2023 Honda Civic. I love it! Thanks Jimmy He was magnificent! Such a gentleman and knowledgeable young man. He helped me purchase my 2023 Honda Civic. I love it! Thanks Jimmy More
by Bennystar
Employees Worked With
Jimmy Bushell
October 14, 2022
Hugo is amazing and very helpful! I went in to this dealer very confused and Hugo helped me find a car! I also really appreciated that he spoke Spanish I felt more comfortable I went in to this dealer very confused and Hugo helped me find a car! I also really appreciated that he spoke Spanish I felt more comfortable More
by Shadow18
Employees Worked With
Hugo Hernandez
