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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

4.8
1,518 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,518 reviews

October 07, 2022

For my daughter‘s 16th birthday we wanted to buy her a safe, reliable car that wasn’t too expensive Jimmy @Ed Napleton Honda was our salesman and he was fantastic. He gave us so many different options pul More

by Ninacruz8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
Oct 09, 2022 -

Ed Napleton Honda in Oak Lawn responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

October 07, 2022

I live in the area and came to find a used vehicle. I was assisted by Mark in sales who went above and beyond in showing me different makes and models that will fit within my budget. Unfortunately, I c More

by Petey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salgado
Oct 09, 2022 -

Ed Napleton Honda in Oak Lawn responded

Hi Petey, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 07, 2022

I need a reliable awd compact suv before the winter. I purchased a new 2023 Honda HR-V Sport and is being delivered in about 2 weeks, much sooner than I had expected. Mark helped me find this vehicle an More

by Gigi Rami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salgado
Oct 09, 2022 -

Ed Napleton Honda in Oak Lawn responded

Hi Gigi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

October 05, 2022

Came to get my car serviced here because was having something’s going on, here I met Hugo and he was able to show me my options and ultimately find a better car for me and my family. I’m so happy !! More

by Mike0221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
Oct 08, 2022 -

Ed Napleton Honda in Oak Lawn responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ed Napleton Honda of Oak Lawn Dealer! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 01, 2022

If you are in the market for a vehicle go see jimmy. What an easy and wonderful experience. I will be back More

by Mikeysansone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
Oct 04, 2022 -

Ed Napleton Honda in Oak Lawn responded

Hi, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

October 01, 2022

I love my new crv thank you Jimmy for all your help and staying late to make my family happy More

by Nikmartini13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
Oct 04, 2022 -

Ed Napleton Honda in Oak Lawn responded

Hi there! We're so happy Jimmy was able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2022

Mo and John were great to work with. Worked well with all of my concerns More

by Momin02_05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Ayesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Ed Napleton Honda in Oak Lawn responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

September 29, 2022

Pedro and Beto are the best. Thanks for all you help! I love my new mini van. More

by Janetrf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro
Oct 02, 2022 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Janetrf! We hope we can continue to be of service to you down the road!

September 29, 2022

Thank you to Gabriel for helping me purchase my brand new accord. I recommend him to my family More

by Luis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel robles
Oct 02, 2022 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Luis! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

September 28, 2022

I came in because I was told that I can get more for my car if I was in the market to trade to a newer vehicle. I was approached by Mark in sales and he listened to my questions and concerns. In the end, I More

by Miss Gia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salgado
Oct 01, 2022 -

Ed Napleton Honda in Oak Lawn responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

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