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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,519 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,519 reviews
September 28, 2022
I came in because I was told that I can get more for my car if I was in the market to trade to a newer vehicle. I was approached by Mark in sales and he listened to my questions and concerns. In the end, I car if I was in the market to trade to a newer vehicle. I was approached by Mark in sales and he listened to my questions and concerns. In the end, I got myself a new Honda Accord Sport. Very happy I came in. More
by Miss Gia
Employees Worked With
Mark Salgado
September 28, 2022
I’ve been to several dealerships and I could not get approved for a vehicle. I came to Napleton Honda in Oak Lawn from a Facebook Ad and was happy to bump into Corderro the sales manager. Mark, one of t approved for a vehicle. I came to Napleton Honda in Oak Lawn from a Facebook Ad and was happy to bump into Corderro the sales manager. Mark, one of the sales associates helped me with the process and Corderro made it happen for me to get a car. I appreciate you guys. Thank you. More
by afrikatutson
Employees Worked With
Mark Salgado
September 28, 2022
I was searching for a used VW Atlas and this place has one. I live in the area and decided to check it out. Mark was helpful and I had a very nice experience. My old vehicle’s transmission went out and I one. I live in the area and decided to check it out. Mark was helpful and I had a very nice experience. My old vehicle’s transmission went out and I was not ready to keep spending money on a broken car. I was able to trade that vehicle and drive away in my VW Atlas. More
by Izzy Tech
Employees Worked With
Mark Salgado
September 24, 2022
I wanted to trade in my car so when it to Ed Napleton Honda and was greeted by Jimmy. He was so helpful. He gave me all the answers to my questions and helped me with my options. I got a great value for Honda and was greeted by Jimmy. He was so helpful. He gave me all the answers to my questions and helped me with my options. I got a great value for my trade and now I’m driving a new 2022 Honda HRV thank you Jimmy for all your help. I will refer all of my friends and family to you. More
by marybethson13
Employees Worked With
Jimmy Bushell
September 23, 2022
Came to see Hugo from a post on Facebook and he was able to help me get a car with not the best credit and worked to make it happen, he’s great person! to help me get a car with not the best credit and worked to make it happen, he’s great person! More
by Mike0221
Employees Worked With
Hugo Hernandez
September 23, 2022
Came into Napleton Honda Oak Lawn to find a car for my mom and here we met Hugo, he took his time with us and got her a lovely suv. He was so laid back and helpful. mom and here we met Hugo, he took his time with us and got her a lovely suv. He was so laid back and helpful. More
by Chris1718
Employees Worked With
Hugo Hernandez
September 23, 2022
Jimmy gave me the best car buying experience! I went in not knowing what I wanted and he went above and beyond to get me into my new CRV! I went in not knowing what I wanted and he went above and beyond to get me into my new CRV! More
by Bethmaryson
Employees Worked With
Jimmy Bushell
September 22, 2022
I came to this dealership just to see what kind of inventory they got. I was approached by a salesperson named Mark and he took the time in understanding what my objectives were. Long story short, he inventory they got. I was approached by a salesperson named Mark and he took the time in understanding what my objectives were. Long story short, he gained my trust and made a sale as well as a happy customer out of me. Mark, I appreciate your hard work. Thank you. More
by Ibrahim Shabbaz
Employees Worked With
Mark Salgado
September 22, 2022
Danny gave me excellent service . He was knowledgeable and friendly. He gave me a great deal on my car. He was knowledgeable and friendly. He gave me a great deal on my car. More
by SG3RD
Employees Worked With
