Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,487 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,487 reviews
November 24, 2021
Great customer service and friendly staff at this dealership. Daniel Nino and the staff was willing to work with our tight budget and satisfy our needs. Thank you! dealership. Daniel Nino and the staff was willing to work with our tight budget and satisfy our needs. Thank you! More
by Jg8
Employees Worked With
Helpful November 23, 2021
When you’re ready for your next Honda purchase go see Danny Nino at Ed Napleton Honda. Danny was very pleasant knowledgeable and willing to work with you.Kudos also to the rest of the team for their assi Danny Nino at Ed Napleton Honda. Danny was very pleasant knowledgeable and willing to work with you.Kudos also to the rest of the team for their assistance.The service department is also great to work with and I appreciate the kind patient thoroughness More
by rodolfocobosjr
November 18, 2021
It didn’t take no time and GG have great customer service I’ll recommend a friend I’ll recommend a friend More
by Londontyrish
November 10, 2021
Kevin Campbell was a great help!!! He was easy to talk to and easy going!!! Thank you so much for helping me choose my brand new 2022 Honda HR-V!!! and easy going!!! Thank you so much for helping me choose my brand new 2022 Honda HR-V!!! More
by Brianna R.
Employees Worked With
Kevin Campbell
November 10, 2021
Trovoy Covington was a great help!!! He was easy to talk to and professional!!! Thank you so much for helping me close the deal on my brand new 2022 Honda HR-V!!! to and professional!!! Thank you so much for helping me close the deal on my brand new 2022 Honda HR-V!!! More
by Brianna R.
Employees Worked With
Trovoy Covington
November 09, 2021
Daniel Nino helped me choose the best car 100% recommend talking to him when buying a vehicle talking to him when buying a vehicle More
by Carlos
Employees Worked With
November 09, 2021
Great customer service and timely. Danny and Pedro were helpful with walking me through the entire process helpful with walking me through the entire process More
by A.diaz71
November 08, 2021
Gerald Griffin (GG) was great at assisting me with my purchase. I will definitely recommend purchase. I will definitely recommend More
by Gency
Employees Worked With
November 06, 2021
It was a mostly easy process. I knew what i wanted and Sam did not try to put me in any other vehicle that i didnt want. We negotiated and we made it work. It was much better than my first dealer experien Sam did not try to put me in any other vehicle that i didnt want. We negotiated and we made it work. It was much better than my first dealer experience. More
by FabMonster23
November 06, 2021
Danny in sales was a great help . Got us the deal we wanted today great wanted today great More
by Demarea86
Employees Worked With
