Ed Napleton Honda in Oak Lawn

Good dealership excellent service and very professional staff. It was really pleasure working with Mr. Gerald Griffin and I really appreciate his help with everything, throughout the purchase and after t staff. It was really pleasure working with Mr. Gerald Griffin and I really appreciate his help with everything, throughout the purchase and after the purchase . More

Gerald Griffin is very friendly, he has knowledge of the vehicle specifications. He helped me in the overall buying process, I recommend Gerald Griffin at Honda of oak lawn. vehicle specifications. He helped me in the overall buying process, I recommend Gerald Griffin at Honda of oak lawn. More

I purchased my 2nd Honda CRV from Samuel Day at Napleton Honda. Sam made my wife and I feel very comfortable during our car buying experience. We got the car we wanted at a price we were satisfied with. Honda. Sam made my wife and I feel very comfortable during our car buying experience. We got the car we wanted at a price we were satisfied with. More

Good Dealership Gerald Griffin better known as GG @Honda Oaklawn did an Great job at helping me get in my Pre-owned Vehicle even though he Did not fully explain what Gerald Griffin better known as GG @Honda Oaklawn did an Great job at helping me get in my Pre-owned Vehicle even though he Did not fully explain what the Napleton Experience was or what Xzilon was. Thank you GG For your service, experience... More

Unprofessional Was dealing with a "manager" over the phone, show up on the day they suggested to buy and take delivery and they're not there. Get assigned a junior s Was dealing with a "manager" over the phone, show up on the day they suggested to buy and take delivery and they're not there. Get assigned a junior sales person who doesn't know anything about me, my already filled out credit app, or cars. Loud music playing in the sales area so I can't hear anything he's mumbling. Was brought incorrect paperwork after sitting for 20 minutes waiting for another manager to print it out. Finally got to finance and they were just rude and unprofessional. I've bought cars from cold call walk in, test drive, trade-in and fill out credit app in less time. More

My salesman was a cool older gentlemen named Gerald Griffin he was great; patient, professional, and straightforward. The one issue I couldn't get addressed was my credit score being 100 points lower t Griffin he was great; patient, professional, and straightforward. The one issue I couldn't get addressed was my credit score being 100 points lower than what it shows on credit karma and credit check total. Self serving bias aside I understand had I purchased a newer car (like I intended to do) I would have been offered a lower interest rate. But, I was more than content to purchase an older car all cash and not have a car note. When I addressed the issue with the service manager (whose name I have forgotten) he was dismissive. He told me, "Work on your credit, save a little money, and the next time when you come back maybe you'll be able to get something nicer." In my imagination he should have allowed me to pull up credit karma and compared to whatever service they use to help me finance at a lower interest rate by calling their service if need be to advocate on my behalf but, he took the easy way out. As for the car itself it's a gem. One owner who seems to have meticulously kept up all the maintenance and regularly cleaned it. I put a radio with Bluetooth capabilities in it and have been driving it everyday for my commute from Chicago to Joliet. Since my other car is a gas guzzling V8 my whole goal was to get something more fuel efficient. Mission accomplished! More

I purchased my second Honda, first Pilot from Gerald Griffin at Ed Napleton Honda. The experience was wonderful, I asked for a certain price and bam, Gerald made it happen! I will refer family and frien Griffin at Ed Napleton Honda. The experience was wonderful, I asked for a certain price and bam, Gerald made it happen! I will refer family and friends to Gerald Griffin to purchase new vehicles! The experience was smooth and fast..... More

Another great car buying experience at Ed Napleton Honda! We just bought our FOURTH Honda, a Pilot, at Ed Napleton Honda! As before, a wonderful experience. It was a Saturday, and busy, but everyone was helpf We just bought our FOURTH Honda, a Pilot, at Ed Napleton Honda! As before, a wonderful experience. It was a Saturday, and busy, but everyone was helpful and courteous and treated us as family. Mr. Gerald Griffin was knowledgeable and handled our purchase professionally and expertly. He set up our Pilot the way we wanted and showed us everything we needed to know. They even had a financing special which we jumped on. Glad they are in the neighborhood and will buy there in the future. More

Just purchased a car had a great experience worked with Joe and Sam B. The next time I am in the market to buy a car I will definitely come back. Joe and Sam B. The next time I am in the market to buy a car I will definitely come back. More