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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

4.8
1,516 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,516 reviews

June 26, 2020

I purchased my second Honda, first Pilot from Gerald Griffin at Ed Napleton Honda. The experience was wonderful, I asked for a certain price and bam, Gerald made it happen! I will refer family and frien More

by magic_presence
Recommend Dealer
Yes
Employees Worked With
David Reiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Magic_presence! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

June 25, 2020

Another great car buying experience at Ed Napleton Honda! We just bought our FOURTH Honda, a Pilot, at Ed Napleton Honda! As before, a wonderful experience. It was a Saturday, and busy, but everyone was helpf More

by dgglowacki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Dgglowacki! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

June 24, 2020

Just purchased a car had a great experience worked with Joe and Sam B. The next time I am in the market to buy a car I will definitely come back. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Sam Bader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Sarkisyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Mike! We hope we can continue to be of service to you down the road! Safe travels!

June 20, 2020

This was personally my first experience here and it was great. The employs have friendly faces. And the deals were amazing. I would definitely recommend this place. More

by norma
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Norma! We hope we can continue to be of service to you down the road!

May 29, 2020

I‘be been coming to this dealership since 1996. I like how knowledgeable the salesperson are how they walk you through things I don’t understand. More

by rcwilliams3539
Recommend Dealer
Yes
Employees Worked With
Samuel Day Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Atar Alvarez
May 31, 2020 -

Ed Napleton Honda in Oak Lawn responded

Rcwilliams3539, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

May 20, 2020

They best guy to Contact if you need a car! He made the process seamless and fun even in the unprecedented times of this pandemic! More

by Mark.haddad10
Recommend Dealer
Yes
Employees Worked With
David Reiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Bader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Sarkisyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Ed Napleton Honda in Oak Lawn responded

Hi Mark.haddad10, thank you so much for your positive comments about Ed Napleton Honda of Oak Lawn Dealer!

May 20, 2020

If you are looking for a car, go see the staff at Ed Napleton Honda in Oak Lawn! Wonderful staff!!!!. Sam and Kevin were the Best!!! Thank you for a wonderful car shopping experience!! More

by Kim J
Recommend Dealer
Yes
Employees Worked With
Sam Bader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin - 5 stars as well
May 25, 2020 -

Ed Napleton Honda in Oak Lawn responded

Kim J, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

May 19, 2020

Had a great experience here with amazing staff helping me get my 2017 honda accord at a great price, you should ask for gerald griffin aka gg he was very knowlegable about the vehicle. he was showing me and More

by Ignacio B
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Ed Napleton Honda in Oak Lawn responded

Congratulations on your new car, Ignacio B! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

May 15, 2020

Wonderful staff!! Everything was superb! From my first step through the door to leaving the lot in my new car. The staff is so friendly and helpful, made me feel at ea More

by RQuattrocki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank in finance
May 16, 2020 -

Ed Napleton Honda in Oak Lawn responded

We hope everything was handled to your expectations, Rquattrocki. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

May 15, 2020

GG was the salesman that I worked with. He did a great job on being patient with me, staying within my requested budget, answering questions that’s I had abt the trade-in process and helping me find a new More

by Queen NayNay
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Queen Naynay! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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