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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,518 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,518 reviews
March 10, 2020
Danny & Cordero were very professional, great speedy process. Very grateful to had worked with two outstanding people. I’ll be back for my next car. process. Very grateful to had worked with two outstanding people. I’ll be back for my next car. More
by tiaccook1
March 10, 2020
Sam's the Man Samuel Day is the best salesman there. He has personality and is patient, positive and poised. He is at the peak of professionalism. If you ever ne Samuel Day is the best salesman there. He has personality and is patient, positive and poised. He is at the peak of professionalism. If you ever need a good vehicle, Sam's the man! More
by ssunday14
Employees Worked With
March 08, 2020
Sam was a great. I like how smooth yet fast the process went to purchase my car. Everyone was very professional and was nice . Would recommend to a friend or family. went to purchase my car. Everyone was very professional and was nice . Would recommend to a friend or family. More
by Lrios61986
Employees Worked With
March 08, 2020
Great Experience Purchasing my new Accord The staff was excellent, no hassle at all. My sales Consultant Gerald Griffin was knowledgeable and friendly. The General sales manager John Syriani i The staff was excellent, no hassle at all. My sales Consultant Gerald Griffin was knowledgeable and friendly. The General sales manager John Syriani is a great guy and provided exceptional customer service. More
by tonycoltro
March 08, 2020
Danny was so patient as we were undecided on the color and trim for our new CRV. He explained all the benefits of upgrading to the EX and Corderro made us an excellent deal. Y es bilingue que nos ayudo and trim for our new CRV. He explained all the benefits of upgrading to the EX and Corderro made us an excellent deal. Y es bilingue que nos ayudo bastante. More
by 24juanhuerta
March 07, 2020
Daniel me vendió la troca de mis sueños y es un buen vendedor y el cordero nos ayudó a dar un buen precio thank you vendedor y el cordero nos ayudó a dar un buen precio thank you More
by Rolisvaz892
March 05, 2020
We were looking to a good car lease deal, thanks to Daniel Nino -sales consultant & Cordero Covington-sales manager we were able to find the best deal, thank you guys 👍👍 Daniel Nino -sales consultant & Cordero Covington-sales manager we were able to find the best deal, thank you guys 👍👍 More
by Melvin Estrada
March 04, 2020
Great customer service, Sam was very Helpful...He was a Great customer service, Sam was very Helpful... He was a good listener and explained everything nice and clear. Will definitely recommend Sam for an Great customer service, Sam was very Helpful... He was a good listener and explained everything nice and clear. Will definitely recommend Sam for any purchase! More
by diane.medina1227
Employees Worked With
March 04, 2020
Sam Day was a wonderful sales associate. I’m very pleased with my purchase. My car is in tip top shape. Ed Napleton Honda in Oak Lawn has great customer service. I’m going to refer everyone to go there. with my purchase. My car is in tip top shape. Ed Napleton Honda in Oak Lawn has great customer service. I’m going to refer everyone to go there. More
by Ebony Taylor
March 03, 2020
Daniel Nino at Napleton was very knowledgeable and helpful! Always willing to go the extra mile for the customer! Much appreciated! Very happy and satisfied customer! helpful! Always willing to go the extra mile for the customer! Much appreciated! Very happy and satisfied customer! More
by juan.lopez1179
Employees Worked With
