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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,513 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,513 reviews
December 14, 2019
Greeted by GG at the door he was friendly. I enjoyed negotiating with him. He made me feel comfortable during my time at the dealership. negotiating with him. He made me feel comfortable during my time at the dealership. More
by Rich
Employees Worked With
December 14, 2019
Sam found me the payments that I wanted with the down payment I had and the car I wanted ! He convinced me along with his finance manager , Cordero Covington to lease the HRV SPORT I test drove the car payment I had and the car I wanted ! He convinced me along with his finance manager , Cordero Covington to lease the HRV SPORT I test drove the car and love it More
by vjader
December 10, 2019
Excellent experience at Ed Napleton buying my HR-V go see Daniel Nino for all your new or used Honda purchasing needs and remember to take the Ed Napleton experience it is worth it. Special mention to David Daniel Nino for all your new or used Honda purchasing needs and remember to take the Ed Napleton experience it is worth it. Special mention to David Riser for his assist as well More
by dennisilic81
Employees Worked With
Other Employees :
Rick Mack in service went above and beyond to help make this happen.
December 10, 2019
Gerald is an amazing salesperson. He had all the patience in the work in making sure I had the right car for me. I would be back very soon. Thank you! in the work in making sure I had the right car for me. I would be back very soon. Thank you! More
by Camanaedy
Employees Worked With
December 09, 2019
He was very helpful. I would recommend he to family and friends. He kept working with me until I was satisfied. What ever car I wanted to test drive he was ever accommodating. friends. He kept working with me until I was satisfied. What ever car I wanted to test drive he was ever accommodating. More
by Whdenton
Employees Worked With
December 05, 2019
Sam was an awesome salesman. Worked to get me the best deal. He gave me all the information I needed and was very accommodating. He made my car buying experience very pleasant. I’m a customer for life deal. He gave me all the information I needed and was very accommodating. He made my car buying experience very pleasant. I’m a customer for life More
by Betty F
Employees Worked With
December 05, 2019
Sam was very informative and was very clear when I was explaining everything to me I walk out a happy with my purchase I will definitely recommend. explaining everything to me I walk out a happy with my purchase I will definitely recommend. More
by Soto.jaine
Employees Worked With
December 05, 2019
Sam is a great guy and very knowledgeable about Hondas. He was able to help me find a deal so that I could get into my Honda. I would definitely buy from him again. He was able to help me find a deal so that I could get into my Honda. I would definitely buy from him again. More
by Arynnmsims
Employees Worked With
