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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,514 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,514 reviews
May 23, 2019
Great customer service! Found the vehicle online from a couple hours away. Mike was great to help with all of my questions before seeing the car in person. Vehicle was just a Found the vehicle online from a couple hours away. Mike was great to help with all of my questions before seeing the car in person. Vehicle was just as expected, perfect! See Mike for your vehicle needs. He will take wonderful care of you! More
by ITMamaD
Employees Worked With
Michael Klein
May 21, 2019
my experience my purchase back in february of 2019 was a very good one , my sales person gerald was a good guy & very helpful as well . i would recommend friends & my purchase back in february of 2019 was a very good one , my sales person gerald was a good guy & very helpful as well . i would recommend friends & family to go here . More
by oj12345
Employees Worked With
May 21, 2019
Amazing Experience I worked with Bob and Frank and they were amazing. Got me everything I wanted for a great price and in a timely fashion. They made sure I was fully sa I worked with Bob and Frank and they were amazing. Got me everything I wanted for a great price and in a timely fashion. They made sure I was fully satisfied with my purchase and even called several times after my purchase to check up and make sure I was happy with my new car. I would totally recommend coming here and seeing these guys. They’re amazing. More
by Ayman
May 18, 2019
New buyer! Walked in just to browse but couldn’t pass up the amazing offer presented by Monica! She’s knows her stuff! Would highly recommend as a new buyer! Walked in just to browse but couldn’t pass up the amazing offer presented by Monica! She’s knows her stuff! Would highly recommend as a new buyer! More
by Mandao89
Employees Worked With
May 18, 2019
Aaaaahhhhhhhmazing Super helpful, broke down everything, answered all of our questions. Gave us a super deal. Super friendly showed us what we wanted and was highly pati Super helpful, broke down everything, answered all of our questions. Gave us a super deal. Super friendly showed us what we wanted and was highly patient with us More
by Chlpao
Employees Worked With
May 16, 2019
Great Experience Sam and this dealership manager John Syriani would very hard to address my concerns and to get me a deal that stayed in my monthly payment limit Sam and this dealership manager John Syriani would very hard to address my concerns and to get me a deal that stayed in my monthly payment limit More
by Pumpkink
May 13, 2019
Great time here ! Tucker greated me in the beginning , made the whole process very fast and efficent. Also gave me a superb deal on the new PILOT ! wow Tucker greated me in the beginning , made the whole process very fast and efficent. Also gave me a superb deal on the new PILOT ! wow More
by whylawl121
Employees Worked With
Tucker Rafati
May 12, 2019
Its nice to working with samuel. Samuel working with me nicely and also i have great price with him. And also i spend only half day and give me good deal. Samuel working with me nicely and also i have great price with him. And also i spend only half day and give me good deal. More
by Sam,123
Employees Worked With
May 10, 2019
Great Service! Very nice and quick on her feet. She was there when I bought my car and there when I came back. Definitely happy here at Napleton Honda. Very nice and quick on her feet. She was there when I bought my car and there when I came back. Definitely happy here at Napleton Honda. More
by Dgalvan
Employees Worked With
May 05, 2019
My perfect first car buying experience They were very understanding and went above and beyond to help me find the perfect car for my budget. I would definitely be coming here for my future They were very understanding and went above and beyond to help me find the perfect car for my budget. I would definitely be coming here for my future vehicles and service More
by Eacortez
Employees Worked With
