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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,528 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,528 reviews
March 21, 2019
Awesome experience Mike and corderro took great care of us and were very informative on the benefits of leasing with us. My wife and I are very happy with our new HRV. M Mike and corderro took great care of us and were very informative on the benefits of leasing with us. My wife and I are very happy with our new HRV. Mike's partner Sam bader was awesome as well, More
by EricAndLinda
March 20, 2019
Not too much back and forth I went in here after having visited the downtown Honda dealership which jerked me around and was an overall terrible experience. The first numbers the I went in here after having visited the downtown Honda dealership which jerked me around and was an overall terrible experience. The first numbers the salesman brought me were within my range and we went from there. It did take almost 6 hours which is enough time under that terrible lighting to sign just about anything, but overall I'm happy with the outcome. More
by SMonty
Employees Worked With
March 19, 2019
Awesome Salesperson Monica Martisek was very helpful and very informative about the vehicles I was interested in. I really appreciate it ! I'm sure I'll be back to seal t Monica Martisek was very helpful and very informative about the vehicles I was interested in. I really appreciate it ! I'm sure I'll be back to seal the deal ! More
by Edward
Employees Worked With
March 18, 2019
Beautiful Customer Service I recently purchased a 2019 Honda CRV from Ed Napelton Honda of Oak Lawn Il. My sales representative was Sam Day and Corderro Covington. My experience I recently purchased a 2019 Honda CRV from Ed Napelton Honda of Oak Lawn Il. My sales representative was Sam Day and Corderro Covington. My experience was professional, honest, and time managed very well. I'm overly excited about my new car and my great experience with this dealership....Thank you Ed Napelton of Oak Lawn, Il. More
by Jai'Lynn
March 15, 2019
Amazing!!!! I had such an amazing experience. This is my first time buying a vehicle and My dad and I had the best service from Ms. Monica. She made me feel so co I had such an amazing experience. This is my first time buying a vehicle and My dad and I had the best service from Ms. Monica. She made me feel so comfortable and answered all the questions my dad had for her. Today I got to walk away with my dream car. Thank You so much for everything! More
by TiffanyJ
Employees Worked With
March 14, 2019
Just looking We were just looking for a accord not ready to buy. We met Sam Girgis and he was very informative and awesome long story short gave us a great deal a We were just looking for a accord not ready to buy. We met Sam Girgis and he was very informative and awesome long story short gave us a great deal and we dio e off with a 2019 accord. I highly recommend Ed napleton Honda of Oak lawn. Richard S More
by Big pr71
Employees Worked With
March 13, 2019
Great experience with all our purchases with Honda Gerald G, has been our salesman for the past 12 years. He go above and beyond his duty with service. I would recommend his service to all my family an Gerald G, has been our salesman for the past 12 years. He go above and beyond his duty with service. I would recommend his service to all my family and friends. Gerald has called on every Holiday or Birthday wishing us the best. He gives all when serving customers The White Family More
by Eddie White
March 12, 2019
Excellent Purchasing Experience Gerald Griffin at Napleton Honda made the process of purchasing a new car very smooth and easy. This was the second dealership that we visited in ou Gerald Griffin at Napleton Honda made the process of purchasing a new car very smooth and easy. This was the second dealership that we visited in our pursuit of a 6 cylinder AWD SUV. The reason we gave our business to Napleton Honda is because our salesman, GG, was very upfront, knowledgeable and easy to deal with. All of our questions and concerns were dealt with in a pleasing and clarifying manner. 5 ?? More
by pmajka
Employees Worked With
March 12, 2019
Got me my new wheels! Mike and John were very helpful and did everything very quick. They worked with me to get a fair price. And didn’t push me. Mike and John were very helpful and did everything very quick. They worked with me to get a fair price. And didn’t push me. More
by Roman19accord
March 10, 2019
Easy process for buying a new car The process to buy the car was pretty easy - they had what I wanted and there wasn’t much hassle with price. The salesman I worked with was friendly a The process to buy the car was pretty easy - they had what I wanted and there wasn’t much hassle with price. The salesman I worked with was friendly and not overly pushy. More
by Mcjones4
