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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,519 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,519 reviews
February 19, 2019
Excellent experience! The salesman, Mike, was friendly, courteous, knowledgeable, and bent over backwards to show us multiple cars and options in order to please us. Eric The salesman, Mike, was friendly, courteous, knowledgeable, and bent over backwards to show us multiple cars and options in order to please us. Eric, the general manager, diligently worked with us to negotiate satisfactory price. The dealership is comfortable, clean, has good music, snacks and a beautiful display of cars. More
by Wonderful
February 16, 2019
Great salesman I came looking for a used vehicle with low miles. Danny was a great salesman and he was bilingual so he explained everything to my dad in Spanish whi I came looking for a used vehicle with low miles. Danny was a great salesman and he was bilingual so he explained everything to my dad in Spanish which helped out alot. Muey buena gente les recomiendo a Daniel para los que buscan carro y nececitan un vendedor que hable espanol. Corderro the manager was great too. More
by MariaS
February 14, 2019
Great service Mike was very helpful with getting me the deal I needed on my 2017 honda accord. Very nice and cooperative. Reccomend to anyone shopping for a honda Mike was very helpful with getting me the deal I needed on my 2017 honda accord. Very nice and cooperative. Reccomend to anyone shopping for a honda More
by Garbaczj1991
February 10, 2019
Awesome!!!! Sam was very kind since I got to the dealer. Very helpful and to the point without wasting any time. Came out happy with my purchase and I appreciate Sam was very kind since I got to the dealer. Very helpful and to the point without wasting any time. Came out happy with my purchase and I appreciate the great customer service he provided to me and my grandpa. Thank you Sam!!!! :) More
by Acapulco93
Employees Worked With
February 09, 2019
GM and Bob Dalipi were OUTSTANDING!! Highly recommended to anyone who is looking for amazing service! Ask for Bob Dalipi he is the best!!! Incredibly friendly and beyond helpful! Amazing Highly recommended to anyone who is looking for amazing service! Ask for Bob Dalipi he is the best!!! Incredibly friendly and beyond helpful! Amazing service! More
by Loverly1
February 09, 2019
Great Customer Service Mike and John were great! They made buying the car buying process super easy. Worked with us and we are so happy with our purchase. Mike and John were great! They made buying the car buying process super easy. Worked with us and we are so happy with our purchase. More
by MaryK
February 08, 2019
Great experience with Napleton and Mike! We just bought a 2019 Odyssey from Mike at Napleton Honda in Oak Lawn and had an awesome experience. Mike showed us multiple vehicles that we were con We just bought a 2019 Odyssey from Mike at Napleton Honda in Oak Lawn and had an awesome experience. Mike showed us multiple vehicles that we were considering and was very knowledgeable about all the different trim packages and features. He was extremely patient with me while I indecisively stared at two colors of the exact same vehicle for close to an hour. I would definitely recommend Napleton Honda and Mike! More
by Jcherm719
Employees Worked With
Corderro, Michael Klein
February 07, 2019
Absolutely Amazing! From the time we walked into the dealership, Bob was there! He was the first person we saw and he was with us through the entire process. I appreciate From the time we walked into the dealership, Bob was there! He was the first person we saw and he was with us through the entire process. I appreciate his knowledge, patience and expertise. I am now the proud owner of a new car after 13 years. I am very satisfied and Bob was instrumental! Thanks Bob, J.Counter More
by JosieC
February 05, 2019
Very Knowledgeable I went to this dealership to purchased a used car, I met the GSM John Syriani, he was very courteous and friendly, I introduced myself and told him wh I went to this dealership to purchased a used car, I met the GSM John Syriani, he was very courteous and friendly, I introduced myself and told him what I'm there for, He went to get G.G. Gerald Griffin to help me, then GG and I talked about the car I wanted to buy, GG is very knowledgeable and very professional telling me about the car, we went for a test drive and talked about the price, I told him what I wanted for the car and he talked to John Syriani and gave me a very good deal, Everything went as smooth as possible and as quick as I thought I would be there, I would recommend ed napleton Honda in Oaklawn to my friends and family and ask for GG if they a professional treatment. More
by myjeth07
February 05, 2019
Buying a car michael from sales was friendly and very helpful. Him and john helped us get the best deal possible and worked with us to get our car. Great experien michael from sales was friendly and very helpful. Him and john helped us get the best deal possible and worked with us to get our car. Great experience! More
by Angie2596
