Ed Napleton Honda in Oak Lawn

My awesome car experience! Mike and Corderro were awesome! I found a vehicle Ed Napleton Honda is Oak Lawn website and it was still available! Everything they stated on the webs Mike and Corderro were awesome! I found a vehicle Ed Napleton Honda is Oak Lawn website and it was still available! Everything they stated on the website about the vehicle was accurate. I was very pleased with the condition of the vehicle and the salesman Mike and Manger Corderro were professional and went out of their way to find me a good deal for financing my car. I would highly recommend anyone seeking a new or used vehicle to stop by Ed Napleton Honda in Oak Lawn, you will not be disappointed! More

Purchased Used (2017) Accord. Very Pleased! Daniel Nino and Dan Ditusa were both extremely helpful with our purchase. All my questions were answered. I located my car on-line and Napleton's ma Daniel Nino and Dan Ditusa were both extremely helpful with our purchase. All my questions were answered. I located my car on-line and Napleton's market price data was the same as my own. While I made my purchase decision over two days, there was no unreasonable pressure from either Dan. I was also given the opportunity to have our car independently inspected. We have now owned the car for one-month and are very pleased with our purchase. More

Very good Mike was very friendly and knowledgable about the cars i was looking at and took the time to go over all of the different features available to help m Mike was very friendly and knowledgable about the cars i was looking at and took the time to go over all of the different features available to help me make the right choice. Dan nice and very easy to deal with once i made a decision on the car i wanted More

Buying a Honda Mike has been a pleasure to work with I feel I got a great deal That is why I drove so far to his dealership I felt his customer service was bey Mike has been a pleasure to work with I feel I got a great deal That is why I drove so far to his dealership I felt his customer service was beyond what is expected Would definitely recommend mike to anyone looking for a Honda Thanks to the whole Honda team More

Amazing Service Chris Lammon provides the best service around, definitely ask for him when you're bringing your vehicle in for anything. I will be back for sure Chris Lammon provides the best service around, definitely ask for him when you're bringing your vehicle in for anything. I will be back for sure More

An honest buying experience Very helpful staff. Samer Girgis worked with me, handled my concerns, and even stayed well past closing time to make sure my purchase went well. Tha Very helpful staff. Samer Girgis worked with me, handled my concerns, and even stayed well past closing time to make sure my purchase went well. Thanks to everyone who stayed past closing to prep my car, and get everything done! More

Professional and courteous. Monica made the process of leasing a car very easy, I was very comfortable from the beginning. She was very helpful and polite in helping me find the Monica made the process of leasing a car very easy, I was very comfortable from the beginning. She was very helpful and polite in helping me find the car I was looking for. More

I LOVE CARS This Honda dealer is GREAT!!! If your looking for a new car or used I recommend going here. The staff here is extremely friendly. I worked with, sales This Honda dealer is GREAT!!! If your looking for a new car or used I recommend going here. The staff here is extremely friendly. I worked with, saleswoman, Monica Martisek, and would recommend anyone looking for a car ask for her she is extremely knowledgeable and very friendly..always smiling and reassuring this sales process would be stress free, and that it was. Thanks again to Monica and the staff at Ed Napleton Honda!! More

Excellent to dishonesty! First I would like to say my rep Sam Day was very nice, helpful and clear in his communication. I mention to Sam upfront that I was already pre/appro First I would like to say my rep Sam Day was very nice, helpful and clear in his communication. I mention to Sam upfront that I was already pre/approve with my credit union. I proceeded to test druve a 2019 Honda Accord with Sam and loved the car. After negotiating and shaking hands with the Sales Manager ( I don’t remember his name) on a final price inclusive with taxes then my experience went bad after going into the finance office with Mary. First I had to hear about her a home in Willow Spring she owned being haunted and how she loved scary movies because she was watching one on her phone via Netflix. Then she was trying to get me buy a warranty that I said no to twice but she kept say it’s only $5 dollars extra a month. By the 3rd no she went on to the Gap insurance which I was interested in but she presented the Gap insurance as packaged which included tire protection. When I mentioned to Mary that I was going through my credit union she said quoting “my credit union will not beat their rate” since I was in a hurry and my son wasn’t feeling well and he needed to be at work by 4:00 I signed all the paperwork and left. all this took place on 12/22/18. Well on Christmas Eve I sat down to review the paperwork and to my surprise the sale price was more than what I shook hands on with the sale manager the interest was higher than what was quoted me and Mary lied by saying the tire protection was a package deal but on the bill of sale it appeared as 2 separate prices on the invoice. To me a package is one price. So on Wednesday the day after Christmas I went to my credit union and showed them the paperwork and even they couldn’t figure out the figures from the bill of sale vs the figure on the invoice that was presented to me by Sam and the Sales Manager. I ended up getting the financing with my credit union and I am happy. I am only giving a rating of 2 stars because of the unethical practices by the finance department. I do give Sam Day 5 stars and would recommend him to anyone looking to purchase. More