Ed Shults Ford Lincoln

Great experience From test drive to signing, my experience at Ed Shults Ford was top notch. Kaine Kolstee was extremely helpful and knowledgable. He made the entire From test drive to signing, my experience at Ed Shults Ford was top notch. Kaine Kolstee was extremely helpful and knowledgable. He made the entire experience comfortable, easy and fun! Very excited about my new Explorer and the great deal I received! More

Over Charged I was quoted $20 to install a tail light purchased at dealership. Was charged $30 next week when they could install. Not cool. Too much for simple I was quoted $20 to install a tail light purchased at dealership. Was charged $30 next week when they could install. Not cool. Too much for simple repait More

Service department I dealt with Patrick, who was friendly, considerate, and knowledgable. My car was services in a reasonable amou;nt of time. They offered to wash it, b I dealt with Patrick, who was friendly, considerate, and knowledgable. My car was services in a reasonable amou;nt of time. They offered to wash it, but I declined because it was raining. my oil was changed and a general overview of the car. was taken care of. Very satissfied with the Hundai service department. JoAnn DeMarco More

Deticated to Customer service and satisfaction! Each person that I spoke with was helpful. The employees answered all my questions and made me feel that I was the only customer that they had for th Each person that I spoke with was helpful. The employees answered all my questions and made me feel that I was the only customer that they had for the day. I felt comfortable working with the employees. That was the first step in my decision making process. More

Best dealership around The guys does at shults gave me the best deal and the the best service after shopping around at other ford dealers. I love my new F-150!!! The guys does at shults gave me the best deal and the the best service after shopping around at other ford dealers. I love my new F-150!!! More

make sure you get an estimate in writing I had my car in for service because when I had the state inspection done I was told that the steering was a little off center and there was some pulsa I had my car in for service because when I had the state inspection done I was told that the steering was a little off center and there was some pulsating in the brakes. I had not noticed either of these conditions while driving the car but scheduled service anyway. I had the first appointment in the morning and even arrived a bit early. It took about 1 1/2 hours to get the initial diagnosis. I was told that I would need a 4 wheel alignment and that the front rotors were rusty and should be replaced. I was told that the rotor replacement would cost about $230 and was not told how much the alignment would cost. It then took nearly another 3 hours for the work to be done. I guess I should have asked how long it would take since I was waiting for the car at the dealer. When the work was finally completed I was shocked at how much it cost. Obviously I was told the price for replacing one rotor. Had I know that it was going to cost twice as much as I was told I may have shopped around and possibly had the work done by a brake specialist. The other bad thing was that I had a coupon for four wheel alignment for $40 less than what it cost me but unfortunately the coupon had expired two weeks before my appointment. More

Sales person great, service department needs work Purchased my second vehicle and maintenance agreement with Schultz this year. Maintenance agreement I'm starting to regret. Made an appointment for an Purchased my second vehicle and maintenance agreement with Schultz this year. Maintenance agreement I'm starting to regret. Made an appointment for an oil change and 21 pt. inspection. Waited a hour and a half for service with some other disgruntled customers who said they once had the maintenance agreement but no longer would purchase it because of slow service. I've waited 45 minutes in the past and thought that was excessive. Why make an appointment if they don't start working on your car right away. Called chad Ramsey , returned one call (voice message) but not the second. If I could get my money back on the agreement I would. Then I could have a 15 minute oil change. Jim Kasperek More

Awesome! Worked on purchasing for awhile, not an easy customer, but Dennis certainly did an awesome job, would recommend his professional attitude and overall Worked on purchasing for awhile, not an easy customer, but Dennis certainly did an awesome job, would recommend his professional attitude and overall work ethic to anyone looking for a vehicle. He always delivers a personal touch and premium experience no matter what your buying. All promises made were delivered. Finance as well did an excellent job. Thanks again for working with me as I know I am not an easy purchaser at times, I do appreciate all your efforts, and to service as well, always very accommodating. More

State Inspection and scheduled oil change Fast, friendly service by the staff. I dropped my car off at lunch and it was ready by time I got out of work. No complaints. Fast, friendly service by the staff. I dropped my car off at lunch and it was ready by time I got out of work. No complaints. More

It was painless! Dennis Sealy did a fantastic job! I came in and explained to him what I was looking for and needing from a vehicle. Test drove 3 different models. Fou Dennis Sealy did a fantastic job! I came in and explained to him what I was looking for and needing from a vehicle. Test drove 3 different models. Found what I liked then Dennis was very helpful going over financial options. Everything went so smooth and nice! I will definitely refer people to go in and talk with Dennis when they're looking to buy a new vehicle!! I am enjoying my new Ford Fusion and I love the Bronze Fire color! More