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Ed Shults Ford Lincoln

Jamestown, NY

4.8
177 Reviews

2258 Washington St.

Jamestown, NY

14701

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Showing 177 reviews

October 05, 2015

Car was taken in way after appointment time. The work was very well done. There was an ad in the dealership which offered a $10 mail in rebate on the work we had done. When we asked about it, More

by norm and deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Allen
September 28, 2015

Royal Treatment We were treated like royalty from the moment we entered the Ford Dealership Lot. Dennis was extremely courteous and knowledgeable in every step of th More

by Christina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin, Chris Baker, Dennis Sealy
September 28, 2015

recommended maintenance This visit was for recommended 30K service on a 2012 Hyundai Veracruz. I was told that they also recommended brake service at the same time. I just More

by Beppino46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Snyder
September 25, 2015

Great Buying Experience Ed has a fantastic team working for him. My buying experience was a pleasure and I will surely purchase another car from the dealership in the future. More

by unclevinnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Shelly, Kain Kolstee, Chris Baker, Ed Shults III, Mike Butterfield
September 25, 2015

Service Took my Santa Fe in for routine maintenance. Speedy service with great updates and communication during my wait. Great experience even during a routi More

by Harleygirl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Ramsey
September 22, 2015

Mike is the best Mike Butterfield is the best with the electronics of the car. He seems to be always there and ready to help. He has set my garage doors to open, and More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Butterfield
September 19, 2015

Always have to remind of warranty I ALWAYS have to tell them that I have a 100,000 mile extended warranty with a vanishing deductible that I got when I bought the car. They should hav More

by Santa Fe owner
Recommend Dealer
Yes
Employees Worked With
Don't remember names
September 14, 2015

Very good mechanics. Missed a few things at the front desk. My Lincoln town car had the air shocks get stuck in the fully inflated position and I needed to bring the car in without an appointment. They were ve More

by Bart
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Listed
September 09, 2015

Service and safety When I called the service department with a safety concern for my 2011 Ranger. Pat Allen did a fine job of addressing my concerns. The vehicle was ta More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Allen
September 09, 2015

I love going to Shults Hyundai! I bought a Hyundai Veloster and I absolutely Love it! The whole buying experience was awesome! Salesman were very polite and courteous! Answered every More

by luigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Butterfield
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