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Ed Shults Ford Lincoln

Jamestown, NY

Overview
Reviews
4.9
163 Reviews
Call Dealership (866) 547-1728

2258 Washington St.

Jamestown, NY

14701

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Showing 163 reviews

March 31, 2023

Love our new Ford Explorer! Our buying experience at Ed Shults Ford Lincoln in Jamestown, NY was great! More

by amytipton30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Sealy
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March 12, 2023

This dealer was very supportive and informative. The efficient service was great. Would do business with them again. More

by miller.home
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Correy Miller
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January 16, 2023

The hospitality wasn’t very pleasant as it has been in the past. My wife and I weren’t to happy with the care we received. Not one smile or friendly reaction helping us. Overall the service fixing our veh More

by Dandk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel and not sure the other girls name.
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October 07, 2022

top notch always great service and always friendly, thats why i bought another ford so i could get service at dealership More

by domobob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Ramsey
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July 22, 2022

The only reason for a 4 instead of a 5 is that the vehicle is still making a clunk during slow right turns. More

by jeribaer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Ramsey
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Helpful
May 04, 2022

Everyone was great, informative and knowledgeable. Great buying experience. Love my new vehicle. Would recommend to everyone that this is the place to go. Thank you. More

by past9002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Dennis Sealy
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May 04, 2022 -

past9002 responded

Great experience!

Helpful
May 03, 2022

Great service. Highly recommend. Friendly staff. Replaced wheel bearing while I waited. Didn't have to wait long at all. More

by cmpinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Ramsey
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Helpful
April 30, 2022

Have always had good service on my F-150 with Shults service department. They always try and accommodate the customers needs. More

by tbenedetto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kain Kolstee, Chad Ramsey
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April 21, 2022

Rachel was excellent at taking care of all the warranty work and keeping me informed on the service schedule. More

by wplong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Ramsey
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Helpful
March 21, 2022

March 2022, bought my dream car from Scott at Ed Shults and He was fantastic! The whole buying experience with them was professional from beginning to end. I even drove over 2 hours one way just to do busi More

by Ian Hagadorn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Grant
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