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Ed Shults Ford Lincoln

Jamestown, NY

4.8
177 Reviews

2258 Washington St.

Jamestown, NY

14701

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Showing 177 reviews

May 03, 2022

Great service. Highly recommend. Friendly staff. Replaced wheel bearing while I waited. Didn't have to wait long at all. More

by cmpinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Ramsey
April 30, 2022

Have always had good service on my F-150 with Shults service department. They always try and accommodate the customers needs. More

by tbenedetto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kain Kolstee, Chad Ramsey
April 21, 2022

Rachel was excellent at taking care of all the warranty work and keeping me informed on the service schedule. More

by wplong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Ramsey
March 21, 2022

March 2022, bought my dream car from Scott at Ed Shults and He was fantastic! The whole buying experience with them was professional from beginning to end. I even drove over 2 hours one way just to do busi More

by Ian Hagadorn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Grant
February 25, 2022

I was in for a 30K service and was very pleased with the service I received. Rachael was very helpful and friendly. I will definitely return for service. More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachael, Chad Ramsey
January 31, 2022

I went to Ed Shults Ford Lincoln to look at a SUV that I was interested in. The salesman was very friendly. His name was Scott. He was not only friendly but he was very knowledgeable as well. He gave me a d More

by Rags95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Grant
January 12, 2022

Rachel was very helpful with my rear windshield replacement. She kept in touch with me about the time needed for the work to be completed and called me when it was done ...on a Saturday! More

by kgaiser001
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
January 03, 2022

Ed Shults made it the easiest deal I have ever made. Dennis was quick to respond. Trade in negotiations remotely via pictures was also pleasant and quick. More

by texas001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason , Dennis Sealy
December 10, 2021

Called Ed Shultz Ford when my check engine light came on and diagnostic test showed waste gate solenoid problem. Was quoted $151.67 for part and $100 for labor. Made appointment for service to be done. Got More

by Darla
Price
Recommend Dealer
No
Employees Worked With
Rachel Lupton Jon Slagle
October 25, 2021

Thank you for the Customer Service, Reminders and accommodations made to work with my time schedule. More

by Rowdy0525
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Consultants Ron & Rachel, Chad Ramsey
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